Sameer Deshmukh Email & Phone Number

Pune, Mh, In

Pune, Mh, In

Pune, Maharashtra, India

• Handling end-to-end data extraction management for B2B lead generation process...• Responsible for data procurement & data building for day-to-day delivery and responsible for importing, cleansing, transforming, validating, aggregating, and analyzing data from various sources with the purpose of making conclusions about industry trends and best practices.• Understand and analyze the trends of the market segment in terms of changes in requirements industry-wise, competitor comparisons, and future opportunities.• Meet potential clients by growing, maintaining, and leveraging the data network• Strategic planning and campaign focused on industry based segments.• Actively involved in different departments in order to formulate data procurement & requirements for the entire operation.• Leading the operation team of about 15 campaign management and data extraction executives for MQL & SQL tactics.• Taking care of SQL & MQL campaigns for operation channel from campaign launch to successful campaign closer.• Actively handling some external vendors as a mediator between upper management and process for data procurement and data building for day-to-day delivery and as per campaign requirement.

Pune, Maharashtra, India

Pune Area, India

• Auditing required number of calls as per targets aligned.• Participating in Call calibration with OPS/Training/Client.• Identifying the Voice of customers and discussing the same in right forum.• Conducting quality sessions and effectively disseminate the learning’s and finding.• Inputs to be shared basis the Quality Audit• Providing feedback to Agents.• Implement key initiatives for process improvement• Understand customer expectations and build in the required changes into the processes• Collecting data and creating reports that would provide Daily operational feedback to the client on the operations.• To actively participate in the call calibrations