 Monitoring and maintaining computer systems and networks. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Maintaining and installing the internet routers and wireless access points. Installing and Configuring Local and Network Printer. Setting up new users' accounts and profiles and dealing with password issues. Creation of User Account, Email Address for new employees in AD server and allocation of system with necessary software’s for development work.  Providing the share folder permission, user id creation and deletion in AD.  Setup and Configure the Outlook Mail for users. Diagnose and resolve the Outlook mail issues. Install and configure the IP Phones. Escalate the IT issues to the IT Manager where necessary. Antivirus installation to all desktops and laptops. Setting up new users and disabling expired accounts in accordance with HR requirements. Providing advice on selection and purchase of IT equipment. Responsible for all backups of the company Provide day-to-day Assistance to systems' users

 Installing and configuring computer hardware operating systems and applications. Setup and configure the Active Directory and Domain. Providing support, including procedural documentation and relevant reports. Supporting the roll-out of new applications. Setup and Configure the Outlook Mail for users. Diagnose and resolve the Outlook mail issues. Basic Windows Server Administration and troubleshooting issues related to it.  Troubleshooting Server / Clients System and Antivirus Updating / management  Setting up New user accounts and dealing with password issues. Remote Support for Remote users. Ensure that all servers are maintained and running optimally