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1)Supervises and coordinates activities of Employees engaged in customer service activities.2)Observes and evaluates Employees performance.3)Issues instructions and assigns duties to Employees.4)Communicates with other departments and management to resolve problems and expedite work.5)Interprets and communicates work procedures and company policies to staff.6)Helps Employees in resolving problems and completing work.7)Reviews and checks work of subordinates such as… Show more 1)Supervises and coordinates activities of Employees engaged in customer service activities.2)Observes and evaluates Employees performance.3)Issues instructions and assigns duties to Employees.4)Communicates with other departments and management to resolve problems and expedite work.5)Interprets and communicates work procedures and company policies to staff.6)Helps Employees in resolving problems and completing work.7)Reviews and checks work of subordinates such as reports, records, and applications for accuracy and content and correct errors.8)Makes recommendations to management concerning staffand improvement of procedures.9)Plans and develops improved procedures Show less

Provides answers to clients by identifying problems; researching solutions ; guiding clients through corrective steps

ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the… Show more ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the distribution of client/server software and service packs.F.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.G.Perform on-site and remote technical support.H.Creates and maintains good technical documentation.I.Provides emergency on-call support on a rotating schedule Show less

ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the… Show more ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the distribution of client/server software and service packs.F.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.G.Perform on-site and remote technical support.H.Creates and maintains good technical documentation.I.Provides emergency on-call support on a rotating schedule Show less

ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the… Show more ResponsibilitiesA.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.B.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.C.Monitors and maintains the use of the LAN photocopiers and printers.D.Develops, maintains, and monitors procedures for all server backups.E.Monitors, plans, and coordinates the distribution of client/server software and service packs.F.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.G.Perform on-site and remote technical support.H.Creates and maintains good technical documentation.I.Provides emergency on-call support on a rotating schedule Show less

The company was providing services and support to other companies in (Networking &Maintenance)Networking Deploying and maintaining domains to other companies.Support for ISA & Exchange Server Maintenance (Hardware, Software).Support for all windows versionSupport for all office version