Sameh Hakim Email & Phone Number

Egypt

Executive Assistant for the Administrative General Manager

Egypt , Beni Suef Governorate, Egypt

Working as Sales representative at Mash Premiere. & Ibn Sina Pharma

Bani Suef

*Field Quality - Quality Analyst.- Client Support for Local Market with Technical solution.-Interface with customers. Conduct on-site analysis and implement corrective actions.- Data Analyst “ do analysis for call center data to monitor Market”.- Prepare and communicate all relevant data, charts or reports in a timely manner.- As A quality control member I perform some tasks like ‘monitoring Production process – Monitoring Working instructions and regulations to be conducted in a standard level.

Cairo

ANA Vodafone-Provide Vodafone Egypt High and premium customers with all required Information.- Prioritizing and achieving multiple tasks, establishing and meeting Deadlines and Follow up all customers’ related issues.- Handle and retain all the customers’ complaints.- Create a smooth communication channel with different departments.- Implement high quality standards of Customer Service for High and Premium Customers through exceeding all KPI’s. - Explore the required negotiation skills for making payments' deals When needed.

Cairo

Residential life Office- As Team Leader I was The PIC for Hiring in my Team.- Filtering C.V.s, Screening & Selecting qualified calibers.- Organizing and Prepare Time Schedule every week.- Managing and planning for activities.- Make Orientation for New comers. - Manage the front desk for the dormitory.- Receiving Local and International Calls and transferring it.- Perform administrative tasks such as check-in/out residents - Provide guidance for foreigners. - Trainer for some soft skills / TOT.

Giza

B

Mobinil Franchise

B

- Sales Manager for Beni suef governorate area.- Achieve sales target monthly.- Review and follow the daily balance and the quantity of goods received- Identify customer problems, needs and requirements.- Monitoring all the competitor moves in the trade to gain more sales.

English Literature And Translation.

Eduacation