Sameh Montaser Email & Phone Number

•I have 9 years experience in relationship work with different nationality people around the world with the best cooperation skills.• The most relevant skills is relationship with customer to convince them by the benefits of the company and resolve the complains issue easily, in the same time i have the best experience in collection job and trading exports and imports•Monthly achieving 150% above of the collection portfolio target at my work in RAKBANK. • Dealing with all types of credit cards of customer who defaulted from various payment cycles.• Dealing with RAK Bank customers in a very professional manner and work with in the bank rules and policies.• To inform clients of further actions that may be taken to collect overdue, if no payment agreement can bereached.• Doing a professional and effective skip tracing to track down the un-contactable customers to get them paidimmediately.• Update account status records and collection efforts and to report on collection activity and accounts status.• Work as one team and solving other problems if necessary without any hurdle.• Report directly to the manager on daily performance chart• Sending emails to their respective email address about their debts.• Monitor accounts to identify outstanding debts and update in the bank system.• Collect outstanding debts from the customers to achieve my designated target.• Review collection queue to perform collection activities accordingly.