experience and expertise in negotiating with the customer regarding payments in accordance with the bank rules & policies. Meet and exceeded monthly goal with the highest being.Key Task & Responsibilities• Keep track of assigned accounts to identify outstanding debts• Plan & advice course of action to recover outstanding payments• Locate and contact debtors to inquire of their payment status• Negotiate payoff deadlines or payment plans• Handle questions or complaints• Investigate and resolve discrepancies• Create trust relationships with debtors when possible to avoid future issues• Update account status and database regularly• Alerting the management of debtors unwilling or unable to pay when necessary• Comply with requirements when legal action is unavoidable.• Dealing with all types of credit cards of customer who defaulted from various payment cycles.• Dealing with RAK Bank customers in a very professional manner and work with in the bank rules and policies.• To inform clients of further actions that may be taken to collect overdue, if no payment agreement can bereached.• Doing a professional and effective skip tracing to track down the un-contactable customers to get them paidimmediately.• Update account status records and collection efforts and to report on collection activity and accounts status.• Work as one team and solving other problems if necessary without any hurdle.• Report directly to the manager on daily performance chart• Sending emails to their respective email address about their debts.• Monitor accounts to identify outstanding debts and update in the bank system.• Collect outstanding debts from the customers to achieve my designated target.• Review collection queue to perform collection activities accordingly.

 Help banks/clients collect the money borrowed from them. Track down debtors using different tools Negotiate with debtors/customer to help them resolve the matter.

 Having powerful knowledge of procurement in fields of general products. Ability of negotiation skills. Having knowledge of international business and trading. Having knowledge of logistics- imports and exports. Familiar with Trading terms. Liaising with customers for regarding orders and shipments.Communicating with suppliers and customers for timely shipments and receiving or sendingproposals shipping documents