Sameh Montaser Email & Phone Number

Dubai, United Arab Emirates

• Performed customer credit checks and advised on credit limit adjustments.
• Delivered exceptional customer service on all calls while maintaining calm and professional demeanour in challenging circumstances.
• Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
• Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.
• Achieved performance goals on consistent basis through… Show more
• Achieved performance goals on consistent basis through strong knowledge of industry best practices.

Dubai, United Arab Emirates

Dealing with all types of credit cards of customer who defaulted from various payment cycles. - Dealing with RAK Bank customers in a very professional manner and work with in the bank rules and policies. - To inform clients of further actions that may be taken to collect overdue, if no payment agreement can be reached. - Doing a professional and effective.

Dubai, United Arab Emirates

• Track down debtors using skip tracing, info referencing and other useful tools
• Negotiate with debtors/customer to help them resolve the matter.
• Investigated all payment arrears for various debt portfolios.
• Managed communication with all debtors through telephone and field visit.
• Coordinated with customers to help reduce bad debt.
• Monitored member movements and performed internet research.

Guangzhou, Guangdong, China

• Having powerful knowledge of procurement in fields of general products.
• Ability of negotiation skills
• Having knowledge of internal business & trading
• Having knowledge of logistics – import and exports.
• Familiarity of trading terms
• Liaising with customers regarding orders and shipment.