Sameh S. Email & Phone Number

Egypt

Cairo, Egypt

Dubai

• Deal with commercial underwriting, monitoring and controls in the assigned region ensuring adoption of best practices and adherence to applicable processes and procedures.
• Conduct detailed study of proposals for new business, determine acceptability of risk and control, restrict or decline insurance cover as per insurance guidelines.
• Evaluate the renewal portfolio adhering to approved processes and recommend renewal/appropriate changes to obtain best terms of business.
• Formulate guidelines covering underwriting related factors for development and/or modifications of new credit insurance products.
• Structure complex commercial contractual agreements with clients utilizing detailed checklists to ensure coverage of all key terms and risks.
• Monitor performance related to commercial risk profile of all accounts in the portfolio and implement action plans to assure long term quality and profitability of the portfolio.

Dubai

• Managed end-to-end process of handling assigned complex claims from initial file review, through investigation and determination of liability, negotiations and settlement to litigation management.
• Coordinated with the team leader for effective vendor and litigation management of assigned complex claim cases to minimize vendor and legal expenses.
• Conducted enquiries related to assigned complex claims to determine coverage, quantum analysis and assessment of legal liability within the delegated limits of authority.
• Assured on time, accurate and customer-focused claim resolution to minimize indemnity exposure while delivering a high standard of customer service.
• Maintained effective communications with key internal stakeholders across lines of business (LOB) for resolution of issues related to the portfolio of complex claims.
• Ensured financial control through good judgment and by adopting a disciplined approach to financial transactions as well as by adhering to all company policies and procedures.

Dubai, UAE

• Dealt with insurance proposals for commercial lines of business conducting reviews and analysis to determine acceptability and decide on appropriate action – control, restrict or decline – according to approved.
• Reviewed the renewal portfolio exercising required due diligence and controls and recommended best terms including appropriate changes to the insurance policy.
• Maintained up-to-date information with the current policies, rates and procedures and advised agents, staff and insured on coverage, rules, forms and explained decisions.
• Provided overall oversight to the management of claims processes and attended to claims of key customers as and when required.
• Participated in the formulation of annual business and operational plans of the Underwriting Department facilitating delivery of departmental development goals.
• Monitored all departmental operations assuring consistent achievement of predefined quality of service and productivity standards.

Dubai

Underwriting Department (Commercial Lines)Direct Business Responsible in the evaluation and acceptance of all insurance queries.  Prepares Quotation Slip/Broker Slip to the insurance companies. Proper coordination with the client and to the insurance company to obtain complete and accurate underwriting information in order to carry out proper risk.

Dubai, United Arab Emirates

Supported clients in processing claims related to commercial lines across all stages from analyzing incidents throughcollating documents, filing claims to achieving fair settlement for clients. Evaluated incidents against applicable insurance policies and advised clients on whether and when to make claims on theirpolicies. Reviewed all claim related.

Egypt

Certificate In Insurance, General Insurance, Very Good

Commerce, Accounting