• Organized and monitored the staff and departments • Trained staff, sales team, customer service and operation • Following-up on all shipments and interfere in solving the problems that occur with any client • Running weekly meetings for each department, discussions, comments and evaluation for the performance of each employee • Daily contact with all agents all over the ports and airports we serve in addition to follow up and visits to VIP clients, discussing business… Show more • Organized and monitored the staff and departments • Trained staff, sales team, customer service and operation • Following-up on all shipments and interfere in solving the problems that occur with any client • Running weekly meetings for each department, discussions, comments and evaluation for the performance of each employee • Daily contact with all agents all over the ports and airports we serve in addition to follow up and visits to VIP clients, discussing business, service, payments, credit facilities and ways to enlarge their business • Preparing monthly reports for our clients, agents and the company owner • Continuous meetings and follow up with the carriers in Beirut and our nominated custom brokers • Consulted in the financial issues, collection from clients, transfers to agents, local payments, salaries and raises • Joined an international organization for professional freight forwarders (World Freight Network WFN)and attended 3 conferences Show less

• Oversaw and follow-up on the 3 offices outside Beirut (Dubai, Cairo, Kabul)• Handled 2 huge projects in Afghanistan: first project is shipping and delivery of construction materials for all Kabul projects of the US army that was handled from sub contactors, second project, the delivery of food stuff cargo for US army and ISAF in Afghanistan • Managed a team inside Beirut office plus the teams the offshore offices

• Daily sales work, contacted clients, arranged for daily meetings, gave presentations for clients, sent offers, followed-up, negotiated and closed deals • Followed- up on the company’s Key accounts including regular visits, building and maintaining good relationship and enlarging their business

• Responsible for the overall Trade performance/Liner activities of the company, approved/disapproved all trades/sales’ deals between shipping agencies carrying our Liner activities throughout the Mediterranean• Approved/disapproved issuance of Bills of Landing regarding certain shipments and commodities• Maintained daily contact with our overseas agents via email and telecommunications and assisted them with tariff rates to secure major trade deals/tenders• Guided and assisted the… Show more • Responsible for the overall Trade performance/Liner activities of the company, approved/disapproved all trades/sales’ deals between shipping agencies carrying our Liner activities throughout the Mediterranean• Approved/disapproved issuance of Bills of Landing regarding certain shipments and commodities• Maintained daily contact with our overseas agents via email and telecommunications and assisted them with tariff rates to secure major trade deals/tenders• Guided and assisted the Sales team to achieve our monthly/quarterly and yearly targets Show less