Sam Ferruolo Email & Phone Number

Bellevue, Washington, United States

United States

• Developed messaging, copy, digital and retail campaigns, product web pages, and creative directed physical deliverables and digital content for dozens of new products in the audio industry
• Compared project goals and user experiences and recommended revisions to bring entities into alignment
• Evaluated competing products and recommended revisions to improve functionality and competitive feature set
• Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on product performance in market
• Identified appropriate marketing channels and target customers for campaigns
• Crafted SEO focused digital marketing materials and copy for web and social media

Woodinville, WA

• Serving many key roles and managing tight and overlapping deadlines for the Mackie brand.Main job roles:
• Core product messaging, product naming.
• Copywriting and creative direction for the majority of public facing deliverables such as general messaging, web copy, digital and print ads, blogs, emails, product packaging, and more.
• Product web page building via Drupal interface.
• Customer interaction for Mackie and Ampeg social media channels including Facebook, Twitter, Instagram. Developing campaigns, initiatives, and marketing materials for both brands. * Managing a community consisting of.
• Product photography and editing.

Woodinville, Washington

• Engaged in direct and extensive customer interaction through email and phone support, proficiently troubleshooting live and studio audio systems of varying complexities, providing prompt and effective solutions.
• Maintained awareness of customer preferences and feedback, continuously seeking insights on how customers use our products, their likes, and dislikes, to drive product improvements and better serve their needs.
• Demonstrated a strong commitment to continuous learning, keeping abreast of the latest technologies and products, and acquiring in-depth expertise in using sophisticated digital systems.
• Went above and beyond everyday responsibilities, producing professional-quality documents and videos using cutting-edge software, catering to a rapidly growing user base.
• Played an instrumental role in organizing and maintaining the online resource library, contributing graphic design expertise and undertaking intensive file organization to ensure seamless accessibility and usability.

Bay Area CA, Seattle WA

Creative Professional with over 15 years experience in Studio and On-Site photography involving extensive editing and post processing. Provided product photography services for major brands in the pro audio industry. Visualized creative and unique photo shoots to showcase local fashion designers and models. Maintained relationships with clients and worked.

Woodinville WA

Supervising assembly and auditing finished product. Troubleshooting issues with quality and testing. Assisting test engineers with root causing and updating custom test equipment and software. Beta testing software and reporting bugs.Travel to China and Mexico to audit and oversee manufacturing and maintain quality standards.

Woodinville WA

Testing all of the products that Loud makes under the Mackie, Ampeg, Crate, and EAW brands. Troubleshooting down to component level. Becoming highly knowledgeable in common failures in all products. Verifying failures in units returned from customers. Maintaining a high level of proficiency in testing audio mixers, amplifiers and speakers. Keeping up with.