Sam Gupta Email and Phone Number
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Sam Gupta personal email
Sam Gupta is an experienced technology luminary with over 15 years of expertise in driving global innovation across B2B, B2C, and B2B2C products and services. His diverse background spans strategic consulting, business analytics, and product management. Over the last decade, Sam played a pivotal role at Amazon, contributing to the growth of major business units including Fulfillment by Amazon, Third Party Seller, Retail, Subscribe & Save, and Alexa.Deeply passionate about machine learning, conversational AI, and generative AI, Sam now serves as the Director of AI Innovation at Novartis US Commercial. In this role, he leads groundbreaking initiatives to harness the power of large language models (LLMs) to transform healthcare and improve lives through innovative medicines. Sam brings a unique perspective to the conversation, blending his expertise in AI with a deep understanding of the pharmaceutical industry's challenges and opportunities.
Novartis
View- Website:
- novartis.com
- Employees:
- 79781
- Company phone:
- +41 61 324 11 11
- Company email:
- eric.althoff@novartis.com
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NovartisNew York City Metropolitan Area -
Director - Ai InnovationNovartis May 2024 - PresentBasel, Baselstadt, ChReimagine medicine to improve patient outcomes and thus lives. To become the most trusted and valued medicines company in the world. -
Principal Product Manager - TechnicalAmazon Sep 2022 - May 2024Seattle, Wa, Us -
Senior Technical Product ManagerAmazon Mar 2021 - Sep 2022Seattle, Wa, UsIn my role, I pioneer new ways for people to connect and stay in touch. My team is catalyzing the next wave of network effects in communication. At Alexa Communications, I think of big possibilities, deeply understand customer needs, simplify and deliver high quality v1 products that customers will love.At Alexa Communications, I envision, define, build, launch and iterate on communication experiences that directly impact the daily lives of customers. I work cross-functionally with engineering, design, business development, marketing, operations, legal and finance teams to bring my products to life and grow business opportunities for Amazon.I have a passion for innovating on behalf of customers, adept at synthesizing a variety of technologies and capabilities into high quality, simple products, and a demonstrated track record of strong deliveries. I deliver recommendations to senior executives, and drive alignment across levels, functions, and organizations. In my role, I collaborate with data-driven decision making, and constant learning. -
Senior Product Manager - TechnicalAmazon Jun 2020 - Mar 2021Seattle, Wa, UsInnovative senior product leader shaping the future of Amazon Subscribe & Save (SnS) program which is dynamically changing the way customers shop for consumables. My role is global in scope engaging with senior business leaders across 12+ global locales. While we stay committed to Amazon’s role as the ‘everything store’, the SnS north-star vision is for Amazon to become the ‘everyday store’. My areas of interest include Personalization to connect customers with the right product recommendation at the right time, both within Amazon & offsite placements. I own features and models that aim to generate the most relevant recommendations to customers, with automation and at scale. My role is at the intersection of art and science. I thrive working at that intersection, insatiably inquisitive about customer experience and connect that experience with cutting-edge technical solutions to address customer-facing problems. A high level summary of my charter with KRAs:* Develop and execute the global vision, strategy, and multi-year roadmap to drive deeper engagement with new & existing subscribers* Own the global SnS cross channel go-to market strategy to create a cohesive, compelling SnS experience across all touch-points* Lead the experimentation, innovation & incubation in partnership with the dedicated SnS teams* Partner with Data Sciences team to identify, test & validate high value actions driving engagement.*Be the bridge between the simplicity of CX, complexity of services and AI algorithms that power them. *Enable decision-making through use of data, analytics and scientific methods.*Ownership for driving new algorithm development, continuous optimization and performance improvement of algorithms and machine learning models.*Proactively identify risks and issues and drive effective resolution by engaging different teams to mitigate resource constraints. -
Senior Product ManagerAmazon Dec 2018 - Jun 2020Seattle, Wa, UsI work on shaping the future of Amazon's Subscribe & Save (SnS) program. SnS is a strategic initiative and is dynamically changing the way customers shop for consumables at Amazon.com. As a senior product manager, I use a combination of analytical skills, business judgment, and strategic thinking to improve the SnS customer experience/selling partner experience and drive program adoption. My role is global in scope and keeps me engaged with senior business leaders across all Amazon locales.I am able to harness my strong technical and product management background, demonstrate a passion for working on behalf of customers, improve my track record of on-time delivery of large scale projects, while operating independently and autonomously.Product Velocity builds programs that improve our customers’ shopping experiences and help brand owners accelerate their business through improved discovery, engagement, conversion and loyalty. Our programs span promotions, discounts, merchandising, advertising, brand and product content, reordering, product subscriptions and replenishment. -
Product Manager, Consumables - Amazon Fulfilment Innovation - North America, Europe & ApacAmazon Jul 2017 - Nov 2018Seattle, Wa, UsI manage Amazon's Subscribe and Save Worldwide Product & Program with direct ownership of WW P&L for FBA Business. I am also working on high visibility strategic UX product initiatives for FBA sellers. I am backed by a global worldwide engineering team delivering feature enhancements, operational technical troubleshooting and international expansion of FBA Subscribe and Save to new geographies.My key areas of responsibilities:· Lead the development of the consumer/seller-focused product strategy and vision supported by internal and external analysis· Define creative, high quality, simple product roadmaps based on team strategy and vision· Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application· Manage prioritization and trade-offs among customer experience, performance and operational support load· Create buy-in for the product vision both for worldwide internal partners and with key external partners· Work closely with engineering teams and program management to deliver products to market· Drive product launches including working with public relations team, executives, and other product management team members· Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals -
Product Manager - Seller Flex, Fba Marketplace ExpansionAmazon Apr 2015 - Jun 2017Seattle, Wa, UsCustomer/Seller Insight & Innovation: I am deeply entrenched with customer/seller insights. My team develops innovative product solutions that are grounded in a deep understanding of customer needs. Product Delivery: Defining and owning my team’s short and long-term product roadmap, including business cases, user stories, customer experience, and rapid delivery in an Agile environment Business Growth: Managing the complete business of my product area including establishing key metrics, setting and meeting goals on customers, customer engagement, and retention Cross-Functional Partnership: Fostering tight partnerships with engineering, marketing and business development, and customer support Communication: Proactively communicating my teams' plans and accomplishments in written narratives to ensure alignment with senior leadershipDeveloping the overall product vision and objectives by understanding customer/seller needs, pain points and Amazon's business objectives.Defining product features by 'thinking like a customer/seller' and diving deep into details to improve customer/seller/user experience.Working with cross-functional teams especially with Software Development, UX/UI designers, Legal/Tax, Channels Support, etc.Creating business requirement documents (BRDs) to translate customer needs and problems to be solved into business requirements that can be used to build new products.Creating the overall product launch roadmap and plan for execution.Defining metrics for product success and take lead in driving multiple stakeholders to implement product features and achieve improvement in these metrics. Driving product adoption and refining products basis first hand user feedback obtained from market research.KRAs:Define Vision And Customer NeedProduct Portfolio ManagementProduct Planning & DevelopmentLaunchOperate -
Aws Certified Cloud PractitionerAmazon Web Services Oct 2018 - Sep 2022Seattle, Wa, UsI am an AWS Certified Cloud Practitioner using AWS services and infrastructure in my current/future projects:Define what the AWS Cloud is and the basic global infrastructure - coordinate with Engineering to choose right platforms and deployments following AWS Cloud architectural principlesLeverage the AWS Cloud value proposition to design scalable, fault-tolerant systems without paying upfront costsWork on key services on the AWS platform and delineate use cases (for example, compute and analytics) Understand and apply basic security and compliance aspects of the AWS platform and the shared security modelOversee billing, account management, and pricing models to make tradeoffs for cost and choice of servicesIdentify sources of documentation or technical assistance (for example, whitepapers or support tickets) -
Summer Intern - Fba India Product Management TeamAmazon Apr 2014 - May 2014Seattle, Wa, Us -
Co-Founder | ManagerOvercart Dec 2012 - May 2013InMy job at Overcart was to manage a complex operational back-end & scale the operations. I was instrumental in implementing new processes and also improving and scaling the existing ones. The key challenge was to manage complexity, as each client required a different solution - as well as create an operational system that could manage fluctuations in volume. My KRAs were:- Design operational processes for scale - from quality control to logistics to inventory & warehouse management- Implement all the processes - including integration with technology- Analyze and continuously improve operational processes- Present operational metrics and improvements to executive leadership-Double up as Customer Service support team, Talent manager for Ops -
Business Analyst - Order FulfilmentJabong Sep 2012 - Nov 2012Gurgaon, Haryana, InAnalyzed large data sets to identify operational shortcomings resulting cost savingsOptimized warehouse processes(pick &pack)to reduce Turn Around Time and improve efficiencyMIS reporting for KPIs to the senior management within Operational Excellence team -
Business Technology AssociateZs Associates Jul 2011 - Sep 2012Evanston, Il, UsAt ZS, I worked on both internal and client facing projects with big pharma clients. My KRA's included:Understanding client business needs, operating business rules, data, processes and systemsCollaborating with clients to determine solution requirements and create detailed assessment documentAssisting in data architecture and system solution design and testingImplementing innovative technical solutionsResponsibility for global project deliveryTaking initiatives to develop ZS’ technology capabilities -
Campus AmbassadorIbm Jul 2010 - May 2011Armonk, New York, Ny, Us -
InternTexas Instruments Apr 2010 - Jun 2010Dallas, Tx, UsPerl Scripting for Automated Test Pattern Generation (ATPG) - ASIC division
Sam Gupta Skills
Sam Gupta Education Details
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Indian Institute Of Management BangaloreGeneral -
Norwegian School Of Economics (Nhh)Marketing And Strategy -
Visvesvaraya National Institute Of TechnologyElectronics And Communication Engineering
Frequently Asked Questions about Sam Gupta
What company does Sam Gupta work for?
Sam Gupta works for Novartis
What is Sam Gupta's role at the current company?
Sam Gupta's current role is Director - AI Innovation at Novartis | Ex-AmazonArtificially Intelligent, Naturally Sentient.
What is Sam Gupta's email address?
Sam Gupta's email address is sa****@****zon.com
What schools did Sam Gupta attend?
Sam Gupta attended Indian Institute Of Management Bangalore, Norwegian School Of Economics (Nhh), Visvesvaraya National Institute Of Technology.
What skills is Sam Gupta known for?
Sam Gupta has skills like Management, Product Management, Business Strategy, Project Management, Team Management, Analytics, C, Business Development, Business Analysis, Business Analytics, Market Research, Business Intelligence.
Who are Sam Gupta's colleagues?
Sam Gupta's colleagues are Alvin Soo, Kelvin Peña, Markus Wunderlin, Joseph Zielinski, Scott Pascoli, Sébastien Horacek, Takahiro Saito.
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