Sam H Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

▪ Led 4 high-performing SaaS product teams (12 members total), driving annual revenue $10M+.▪ Developed Product Release KPIs and processes to guide development teams in the commercial release process, reducing the release cycle from 8 months to 2 weeks while ensuring quality, stability, and on-time delivery.▪ Launched 3 new products which resulted in increased revenue and enhanced customer adoption and experience.▪ Guided leaders, developers, and QA, achieving zero turnover and facilitating the promotion of six team members through consistent coaching and a human-centric leadership approach. o Created a framework for core roles and responsibilities to manage developer and QA career paths, enabling more meaningful conversations about objectives and goal setting. o Initiated a book club and bi-weekly tech sessions to foster team building and share insights on technology and leadership which resulted in increased engagement among team members.▪ Managed the development team's annual budgeting and forecasting of $1.5M, resulting in greater cost certainty for both the team and the organization.▪ Played a key role in the recruitment process, successfully tripling the team size within 2 years.▪ Facilitated weekly cross-functional meetings with product management, marketing, sales, support, and development teams to ensure alignment on upcoming and future product releases.

Calgary, Alberta, Canada

▪ Built and led five high performing product teams (sizes of 5 to 20 members) delivering a combined revenue over $70M per year. o Established a fun, positive, and trusting work family culture which resulted in increased productivity and delivery consistency. o Built strong relationships with local and remote cross-functional stakeholders which resulted in increased trust and collaboration. o Utilized effective people-centric leadership, coaching, and mentorship skills to my team which resulted in improved morale, confidence in career growth, and numerous promotions. o Led, executed, and trained team members on DevOps strategy which resulted in a robust CI/CD process using various AWS technologies such as Elastic Beanstalk, Fargate, CloudFront, S3, EC2, Redis, Lambda . o Collaborated with product teams and IT to design, implement, and document a process for 24/7 monitoring of web applications and backend microservices using DotCom, MS Teams, SumoLogic, and Google Analytics so that teams are notified when there is down time and can rectify any issues.▪ Engaged in an active role in recruitment process and enhanced interview guidelines resulted in adding skilled members to various teams in Calgary including on my own teams.

Calgary, Canada Area

▪ Assumed commercial delivery responsibility for a $40M revenue per year product with a team of 20. o Initiated leadership delegation by promoting two team members into leadership positions which provided career growth opportunities among the team. o Introduced SRED to the project by implementing a repeatable and sustainable process for capturing development work and distributing documentation collection which resulted in tax credits of ~$300k per year.▪ Assumed commercial delivery responsibilities for a $4M revenue per year product with a team of 4 based in India: o Took a low performing team and introduced agile concepts and ceremonies, as well as flexibility in work hours which resulted in high quality releases with defined scope.▪ Assumed commercial delivery responsibilities for a $8M revenue per year product with a team of 4: o Initiated root cause analysis because the product history of low quality releases which resulted in improved processes, morale among the team, accountability, and confidence from stakeholders and project sponsors.

▪ Took on Scrum Master role with two teams combining and introduced new agile processes resulting in successful delivery of a Beta mid-way and Commercial release later in the year.▪ Collaborated with the Product Manager as a Product Owner which resulted in improving the depth of requirements by providing timely answers to the team and ensuring detailed story requirements.▪ Responsible for planning and executing a release plan for a $8M revenue per year product which resulted in a successful delivery on time and within scope.

Calgary, Canada Area

▪ Leveraged effective organization skills in order to retire a major product resulting in the successful transition of the team over to another product.▪ Designed and implemented an iteration burn up chart which enabled team and stakeholders to see gaps which resulted in more efficient use of resources and increase in velocity.▪ Built an end of iteration summary which enabled team, stakeholders, and project sponsors to get an idea on progress and enabled more effective prioritization.

Calgary, Canada Area

Calgary, Canada Area

Calgary, Canada Area

Calgary, Canada Area

Calgary, Canada Area

Calgary, Alberta, Canada

Calgary, Alberta, Canada