Sam H

Sam H Email and Phone Number

Senior Manager, Digital Solutions | Digital Delivery @ WestJet
Calgary, AB, CA
Sam H's Location
Calgary, Alberta, Canada, Canada
About Sam H

Ever since I was a little kid I have always loved software development. I still have fond memories of opening the latest Nibble magazine and copying the latest basic tutorial onto our families Apple II and tweaking it a bit to see what it would do.I took this love professionally where I obtained a Computer Science degree and worked as a Software Developer for 11 years. Soon after this, I discovered another passion; building great teams by coaching and mentoring. It gets me excited to see teams I helped build, firing on all cylinders and delivering high quality software at a regular cadence for our customers. I have been in software development for over 27 years, 15 of which have been leading teams. Of course, I can't take all the credit. I have had the honour of working with some great teams and leaders who understand what it takes to perform at a high level and to sometimes defer their individual honours aside for the team. I want to teach others what my great leaders and teams from past have taught me. I try and build not only a team first mentality but also a family culture where everyone has each other's back.I am also passionate about giving back and supporting the next generation. That's why my wife and I have set up 2 scholarships at the University of Calgary. For the last few years the scholarships have been given to Computer Science and Business Technology Management students.https://ucalgary.ca/registrar/awards/pearl-and-samuel-huang-scholarship-computer-sciencehttps://ucalgary.ca/registrar/awards/pearl-and-samuel-huang-scholarship-business-technology-managementWe also are starting an endowment fund where we hope to fund more scholarship in perpetuity. https://engage.ucalgary.ca/HuangPost Credist: Banner image by rawpixel.com on Freepik

Sam H's Current Company Details
WestJet

Westjet

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Senior Manager, Digital Solutions | Digital Delivery
Calgary, AB, CA
Website:
westjet.com
Employees:
8637
Sam H Work Experience Details
  • Westjet
    Senior Manager, Digital Solutions | Digital Delivery
    Westjet
    Calgary, Ab, Ca
  • Veerum
    Director Of Engineering
    Veerum Mar 2021 - Present
    Calgary, Alberta, Canada
    ▪ Led 4 high-performing SaaS product teams (12 members total), driving annual revenue $10M+.▪ Developed Product Release KPIs and processes to guide development teams in the commercial release process, reducing the release cycle from 8 months to 2 weeks while ensuring quality, stability, and on-time delivery.▪ Launched 3 new products which resulted in increased revenue and enhanced customer adoption and experience.▪ Guided leaders, developers, and QA, achieving zero turnover and facilitating the promotion of six team members through consistent coaching and a human-centric leadership approach. o Created a framework for core roles and responsibilities to manage developer and QA career paths, enabling more meaningful conversations about objectives and goal setting. o Initiated a book club and bi-weekly tech sessions to foster team building and share insights on technology and leadership which resulted in increased engagement among team members.▪ Managed the development team's annual budgeting and forecasting of $1.5M, resulting in greater cost certainty for both the team and the organization.▪ Played a key role in the recruitment process, successfully tripling the team size within 2 years.▪ Facilitated weekly cross-functional meetings with product management, marketing, sales, support, and development teams to ensure alignment on upcoming and future product releases.
  • Ihs Markit | Technology
    Associate Director - Product Development And Delivery
    Ihs Markit | Technology Jul 2017 - Nov 2020
    Calgary, Alberta, Canada
    ▪ Built and led five high performing product teams (sizes of 5 to 20 members) delivering a combined revenue over $70M per year. o Established a fun, positive, and trusting work family culture which resulted in increased productivity and delivery consistency. o Built strong relationships with local and remote cross-functional stakeholders which resulted in increased trust and collaboration. o Utilized effective people-centric leadership, coaching, and mentorship skills to my team which resulted in improved morale, confidence in career growth, and numerous promotions. o Led, executed, and trained team members on DevOps strategy which resulted in a robust CI/CD process using various AWS technologies such as Elastic Beanstalk, Fargate, CloudFront, S3, EC2, Redis, Lambda . o Collaborated with product teams and IT to design, implement, and document a process for 24/7 monitoring of web applications and backend microservices using DotCom, MS Teams, SumoLogic, and Google Analytics so that teams are notified when there is down time and can rectify any issues.▪ Engaged in an active role in recruitment process and enhanced interview guidelines resulted in adding skilled members to various teams in Calgary including on my own teams.
  • Ihs Markit | Technology
    Senior Manager - Product Development
    Ihs Markit | Technology Dec 2013 - Jun 2017
    Calgary, Canada Area
    ▪ Assumed commercial delivery responsibility for a $40M revenue per year product with a team of 20. o Initiated leadership delegation by promoting two team members into leadership positions which provided career growth opportunities among the team. o Introduced SRED to the project by implementing a repeatable and sustainable process for capturing development work and distributing documentation collection which resulted in tax credits of ~$300k per year.▪ Assumed commercial delivery responsibilities for a $4M revenue per year product with a team of 4 based in India: o Took a low performing team and introduced agile concepts and ceremonies, as well as flexibility in work hours which resulted in high quality releases with defined scope.▪ Assumed commercial delivery responsibilities for a $8M revenue per year product with a team of 4: o Initiated root cause analysis because the product history of low quality releases which resulted in improved processes, morale among the team, accountability, and confidence from stakeholders and project sponsors.
  • Ihs Markit | Technology
    Manager - Product Development
    Ihs Markit | Technology Mar 2012 - Nov 2013
    ▪ Took on Scrum Master role with two teams combining and introduced new agile processes resulting in successful delivery of a Beta mid-way and Commercial release later in the year.▪ Collaborated with the Product Manager as a Product Owner which resulted in improving the depth of requirements by providing timely answers to the team and ensuring detailed story requirements.▪ Responsible for planning and executing a release plan for a $8M revenue per year product which resulted in a successful delivery on time and within scope.
  • Ihs Markit | Technology
    Senior Project Manager
    Ihs Markit | Technology Aug 2010 - Mar 2012
    Calgary, Canada Area
    ▪ Leveraged effective organization skills in order to retire a major product resulting in the successful transition of the team over to another product.▪ Designed and implemented an iteration burn up chart which enabled team and stakeholders to see gaps which resulted in more efficient use of resources and increase in velocity.▪ Built an end of iteration summary which enabled team, stakeholders, and project sponsors to get an idea on progress and enabled more effective prioritization.
  • Ihs Markit | Technology
    Program Manager
    Ihs Markit | Technology Mar 2008 - Aug 2010
    Calgary, Canada Area
  • Ihs Markit | Technology
    Senior Software Developer
    Ihs Markit | Technology Jan 2007 - Mar 2008
    Calgary, Canada Area
  • Ihs Markit | Technology
    Software Developer
    Ihs Markit | Technology May 2005 - Jan 2007
    Calgary, Canada Area
  • Labrador Technologies Inc
    Technical Architect
    Labrador Technologies Inc Oct 2004 - May 2005
    Calgary, Canada Area
  • Labrador Technologies Inc
    Software Developer
    Labrador Technologies Inc Sep 1999 - Sep 2004
    Calgary, Canada Area
  • Optem Engineering Inc.
    Project Manager/Software Developer
    Optem Engineering Inc. Oct 1999 - Oct 2000
    Calgary, Alberta, Canada
  • Petro-Soft Systems Ltd.
    Software Developer
    Petro-Soft Systems Ltd. Sep 1997 - Aug 1998
    Calgary, Alberta, Canada

Sam H Education Details

Frequently Asked Questions about Sam H

What company does Sam H work for?

Sam H works for Westjet

What is Sam H's role at the current company?

Sam H's current role is Senior Manager, Digital Solutions | Digital Delivery.

What schools did Sam H attend?

Sam H attended University Of Calgary.

Who are Sam H's colleagues?

Sam H's colleagues are Kim Kazda/hoffmeyer, Shital Ray, Jamie Fraleigh, Maurice C., Kristian Fletcher, Amy C, Victoria Boguslawski.

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