Samantha H. Email & Phone Number

Walnut Creek, California, United States

Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait listAssists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviewsIssues notices, schedules vacancies, prepares, and monitors turnover formsAssists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank depositsInspects property and identifies maintenance and security issuesSupports working relationships with local law enforcement and emergency agenciesCoordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely mannerMaintains resident and property files without compromising confidential informationCommunicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetingsPerforms other duties as assigned

Fairfield, California, United States

• Assist prospective tenants with the application process, including collecting necessary documents and guiding them through the required steps.• Collaborate with property management staff to address resident concerns, maintenance requests, and other issues promptly.• Maintain accurate resident records, update databases, and assist with lease agreement paperwork. • Adhere to confidentiality protocols when handling sensitive resident information.• Keep abreast of low-income housing programs, policies, and guidelines to provide accurate information to residents and prospective tenants.

Missouri, United States

- Gained Public Trust clearance as a contractor to NBC under various employers, Brillient, PAE, and EnProvera; maintaining confidentiality- Completed frequent courier duties, including delivery of immigration documents, correspondence, and other materials to other departments within the agency.- Processed and organized incoming immigration documents, including visas, green cards, and citizenship applications, and prepared them for distribution to other departments

Internal Delivery Service:-Contractor for Allied Government Solutions -Maintain a smooth workflow across assigned team. -Build and develop trust maintaining confidentiality and security of client records.-Deliver and pickup client material in a professional, safe and timely manner. -Ensure records are organized and kept properly. -Make certain that materials are received and shelved appropriately. -Perform records management services such as copying and inventory management to ensure clients satisfaction.Clerk Duties:-Mastered the manual name harvest process to identify and analyze international and domestic files. -Made certain that files conformed to procedural requirements and government regulations. -Built and maintained a good relationship with officers and government agencies.

Internal Delivery Service:-Contractor for Allied Government Solutions -Maintain a smooth workflow across assigned team. -Build and develop trust maintaining confidentiality and security of client records.-Deliver and pickup client material in a professional, safe and timely manner. -Ensure records are organized and kept properly. -Make certain that materials are received and shelved appropriately. -Perform records management services such as copying and inventory management to ensure clients satisfaction.Clerk Duties:-Mastered the manual name harvest process to identify and analyze international and domestic files. -Made certain that files conformed to procedural requirements and government regulations. -Built and maintained a good relationship with officers and government agencies.

- Gained Public Trust clearance as a contractor to NRC under Brillient; maintaining confidentiality- Operated and maintained electronic and manual filing systems, ensuring that all records were properly stored, protected, and easily accessible- Trained new file clerks and other staff members on the proper procedures for organizing and storing immigration documents