Sam Hernandez Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Collaborated closely with final mile carriers on a daily basis to address performance issues and resolve undelivered package incidents. Conducted in-depth discussions with carriers, delving into the root causes of undelivered packages, action plans, and reasons behind each carrier's daily and weekly challenges.Enhanced the daily performance template sent.

Las Vegas, Nevada, United States

Successfully launched four sortation centers in Chicago, Dallas, Ontario, and Atlanta.Developed comprehensive road-to-launch documentation, coordinating with departments to meet task timelines.Acquired in-depth knowledge of State, County, and City laws related to building launches.Oversaw building layouts, working closely with contractors and city.

Los Angeles, California, United States

Lead the end to end launch process, including acquiring 3PL partners and securing locations in Los Angeles, Chicago, and New Jersey.Collaborated with fulfillment center partners, transportation and sort center teams to establish efficient truck routes and schedules.Maintained regular communication and coordination with brokers and carriers, demonstrating.

Las Vegas, Nevada

Spearheaded volume forecasting, labor planning, and reporting on various site Key Performance Indicators.Implemented transformative process improvements, such as one-piece flow, comprehensive training programs, and utilization of a staffing board, resulting in a significant increase in inbound team productivity from 40 throughput per hour to 100 throughput.

Las Vegas, Nevada Area

Shipdock Outbound Area ManagerOrchestrated the successful launch of a new AR sortable in Las Vegas as the Ship dock Area Manager.Managed a team of over 100 associates on the ship dock, handling an average of 200k shipments daily.Led projects focused on process improvements, such as optimizing gaylord utilization, transshipment operations, and Powered.

Las Vegas, Nevada

Oversaw volume forecasting, labor planning, and reporting on various site Key Performance Indicators, effectively communicating information to leaders and support teams.Led a team of 300+ associates during peak periods and 150+ associates during off-peak periods, ensuring smooth daily operational activities.Actively engaged with associates to enhance their.

Henderson, Nevada

Guest Service Team LeadLead a fast, fun and friendly checkout teamReact quickly to any guest issues to create a friction less guest experience Manage team schedules and checkout trafficPartner with Assets Protection team to limit external theft Ensured team was creating guest loyalty by driving REDcard metrics

Las Vegas, Nevada

Maintain records of sales transactions and generate daily sales reports for Store ManagerRecruited and trained sales associates Handled weekly schedule according to payroll forecast and business demandsStocked and restocked inventory when shipments were receivedOn boarded, mentored and coached new associatesDistrict technology expert for the Fossil Q line.

San Mateo, California

Supervise and lead a team of 55 associates daily and provided team pre-shifts and operational updatesDrove profitable sales growth through operational efficienciesResponsible for creating effective schedules through partnership with General ManagerOversaw the execution of company standard operating procedure, expense manager and facilities management Lead.

San Francisco Bay Area

Supervised 20+ Cashiers daily and provided team pre-shifts and operational updatesAware of store sales and KPI targets, as well as improvement opportunities Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.Process merchandise deliveries quickly and effectively, and constantly replenish.

San Francisco Bay Area

Trained over 300+ new associatesOpened flagship Uniqlo store in the West CoastOversee on a daily basis shipment for the entire storeMaintained and replenished shipment both effectively and efficientlyManaged inventory controlThe ability to work in a high paced environment

San Francisco Bay Area

Top sales performer in store and across four market storesAveraged about $300,000 in sales per quarter, over 1 million per yearAdvanced knowledge of Apple devices and softwareFacilitated new hire learning and product knowledgeFloor leader and sales coachHandled high revenue transactions for corporate businesses

San Francisco Bay Area

Top sales performeriPhone expertSmall device certified in cables and headphonesNew hire mentorFloor Leader

San Francisco Bay Area

Top sales performerGreeted customers and assisted in their needsManaged traffic flow of customersConcierge team leader

San Francisco Bay Area

- Maintained stock levels and merchandised the floor- Provided an outstanding brand experience to customers- Task prioritization- Working in a fast paced environment- Meeting and exceeding selling goals and expectations