Management of the day to day operations of a specialist Catering & Hospitality agency based in Chichester. Organisation of costs and budgets within the business, and driving the company forward through business development and networking. Summerley Recruitment offer both temporary and permanent recruitment services within the West Sussex and Hampshire area, and offer staffing solutions for events nationwide. The clientele we provide services to are;Pubs & RestaurantsHotels & Holiday ParksEvents & FestivalsCare/Nursing Homes & SchoolsWe have a pool of high quality, talented industry professionals who can cover temporary assignments and also that are looking for a permanent role. The types of staff we can provide can be found on our website www.summerleyrecruitment.co.uk.I thoroughly enjoy building strong relationships with both candidates and clients, which allows me to offer the professional service that I can. I am actively on the lookout for anyone within the industry looking for something new, and also for businesses who are seeking new team members.

At Amazon my role was a Yard Marshal within the team who had complete control of the site during the busy distribution.Duties included;Ensure Driving Service Partners arrived on site safely and parked them in the specific site procedures & locationsEnsure Driving Service Partners were wearing the required PPE to adhere with the Health and Safety Regulations and company policyManaged DSP loading their deliveries into the vans safely and in line with company policy Communicating with other team members to arrange the departure of each wave of DSPs once they have loaded their vehicleUnload lorries with parcel deliveriesLoad lorries with returns, empty ATS Carts and pallets using a pump truckUse of vehicle check apps and applying red tags to vehicles that are not safe to carry out the delivery dutiesEnsure all DSPs adhere to COVID 19 safety policiesFor this position there was high attention to detail needed to spot potential health and safety hazards and also communicate effectively with the rest of the team to manage any incident prevention.I also worked for Amazon Flex with which I delivered parcels in my car to Amazon customers. Duties included;Use of app to process the parcel routes and collect parcels from the stationDelivery of parcels in a timely and safe mannerCustomer service whilst deliveringAdhering to all COVID 19 Safety procedures

Providing Temporary & Permanent recruitment solutions specializing in Catering & Hospitality. I work with well established local clients in the West Sussex and Hampshire Area and also provide temporary staff solutions for nationwide event companies with volumes of up to 100 staff per day.The types of staff i work with are;Chefs - All levels from Commis Chef to Executive ChefFront of House - Including Waiting & Bar Staff, Supervisors and ManagementBack of House - Kitchen PortersBuilding a rapport with current clients, maintaining existing client accounts, and developing my client base. I work with a variety of different aspects of the industry including pubs & restaurants, hotels, events & festivals. I can also provide enhanced DBS checked catering staff for schools and health & social care settings.I am keen to chat with any candidates in the industry looking for their next step and to clients looking for any support with their recruitment needs.

Lead generation and conversion for newspaper advertising. Main duties include : - Outbound sales calls - Sales support - Building relationships with clients - Dealing with sales queries - Detailed knowledge of advert sizes and pricing - Liaison with designer to produce advert copy

To gain target-driven sales experience I worked on a temporary basis selling television warranties.• Outbound D2C calls to sell appliance insurance products• Daily sales targets met to receive bonuses

Responsible for managing existing client base, increasing the division's sales by developing new business and recruiting Support Workers, Care Assistants and Nurses.Duties include:-Client Management - manage day to day relationships with Health and Social Care clients.Candidate Interview and selection.To attract good quality applicants to FPR Group maximizing all methods of advertising and available resources. Ensure all applicants are entered onto the database.Assist with ensuring workers receive correct induction training.To investigate new clients, follow up leads and gather market information. All client information to be recorded on the database.making regular business development calls to potential clients.Attending client visits with the objective of promoting FPR Groups Health and Social Care Recruitment Services.Monitor market conditions and competitor activities providing information and reports to the Senior Consultant and Office Manager.Ensure all client information is updated on the database.Adhere to all ISO procedures relating to Health and Social Care. Ensure the completion of temporary payroll each week.Provide weekly statistics as required by head office.

Providing travel insurance quotes to customers over the phone. This is mainly to older customers who have medical conditions so these have to be collected accurately.Making outbound calls to try and convert quotes into sales, and also responding to voicemail messages.Various administration functions.

Bank cashier, providing customers with the day-to-day banking functions via their local branchTarget-driven, organising appointments for the personal bankers, providing excellent customer service.

Preparing and producing Pension Estimates for employees who wish to obtain a forecast of their NHS Pension benefits at retirement :- - Use of the payroll system to extract the relevant information to input into Pensions Online. - The resulting information is then sent to the employee’s home address.- Calculating pensionable pay figures for employees that are claiming their NHS Pension Benefits- Extraction of data from the payroll system and checking its accuracy- Submission to NHS Pensions via the Online web form.

Various office tasks at IFA firm, including:• Taking inbound calls and dealing with customer queries • Providing administration support for the sales teams• Production of Management Information for product sales using Excel• Keying annuity quotes into Iress (Avelo) portal, including all medical information• Making outbound calls to insurance companies to request requotes and commission sacrifice • Collation and organisation of policy documents and preparation for mailing to customers

Permanent part-time contract undertaking various activities, including:• Answering customer queries• Checkout operator• Cash and credit card handling