Sami Bashir Email & Phone Number

• Proactively engaged with new students, providing guidance, addressing queries, and enhancing community involvement. Played a pivotal role in easing their transition and fostering a supportive environment.• Led engaging presentations to undergraduate students, advocating the Master of Digital Innovation program. Successfully generated interest and increased potential enrollment by sharing personal learning experiences. • Streamlined the student application workflow by creating informative flowcharts and comprehensive documentation. Identified and resolved bottlenecks, resulting in a more efficient and user-friendly application experience.• Revitalized information session materials, significantly improving the quality and relevance of presentation content. Ensured that the information was tailored to resonate with the interests and needs of prospective students.

Halifax, Nova Scotia, Canada

• Spearheading a collaborative project with external developers and internal stakeholders to design and launch a new company website, ensuring alignment with business needs and enhancing user experience.• Leveraging SQL to extract data from various databases, carrying out comprehensive data analysis that informs business decisions and strategies.• Designed and structured an automated Excel-based system to efficiently track key production metrics across a range of material types, significantly reducing manual data entry and enhancing operational efficiency.• Utilizing Power BI to design and deploy visual data representations derived from Excel metrics, providing intuitive insights that steer informed decision-making.• Streamlined financial management by accurately associating employee work hours with appropriate cost centers, facilitating accurate budgeting and forecasting processes.• Utilizing SQL and Power BI to perform comprehensive sales data analysis, encompassing revenue, cost of sales, profit, and product type, delivering vital insights for sales performance optimization and profitability enhancement.

• Spearheaded operations across three restaurants in the Kingston area. Focused on strategic planning and performance optimization, ensuring consistent delivery of high-quality service and operational efficiency.• Excelled in addressing customer concerns, delivering solutions with professionalism and courtesy. Fostered a customer-centric culture, leading to improved satisfaction and loyalty, and 0.3 rating increase on Google Reviews.• Oversaw product inventory, effectively tracking and reporting discrepancies and shortages. Made informed decisions on stock replenishment, balancing operational needs with budgetary constraints.• Trained and mentored new staff, emphasizing the importance of food safety, workplace protocols, and service excellence. Delegated responsibilities while maintaining a keen oversight on adherence to standards and regulations.• Diligently monitored and analyzed restaurant financials, identifying and investigating cash flow discrepancies. Assessed financial performance, contributing to cost-effective management and profitability enhancement.

Windsor, Ontario, Canada

• Conducted comprehensive SWOT and digital marketing analyses for potential clients, providing valuable insights to the sales team to guide strategic decisions.• Assisted in crafting engaging presentations tailored for local and small business audiences, enhancing client outreach and engagement.• Orchestrated the logistics and public relations efforts for the “A Book of My Own” book sale event. Successfully garnered the support of all Canadian Tire stores in the Windsor-Essex area, demonstrating effective coordination and community engagement skills.• Provided administrative support to the Marketing Manager. Responsibilities included the creation and editing of spreadsheets, executive summaries, press releases, and emails, ensuring high accuracy and professionalism in all communications.

• Conducted orientations to assist international students’ transition to the city and university,simultaneously promoting campus services and organizations• Provided training to new hires to aid their transition into their new role• Addressed and resolved both local and international client concerns either via phone/email or in-person interactions• Performed general administrative tasks (photocopying, filing, data entry and updating studentdatabase etc.)

• Actively supported Business Analysts in the deployment of the corporation's internal communications software, aiding in smooth implementation and integration processes.• Efficiently scheduled and led meetings focused on the communications platform, bringing together analysts and software engineers, facilitating productive discussions and collaborations.• Developed comprehensive documentation and flowcharts detailing business tasks, which were subsequently approved and utilized by analysts. Created clear, user-friendly materials that enhanced understanding and efficiency.• Conducted thorough testing of the communications software and engaged with employees to gather feedback. Effectively communicated these insights to analysts, contributing to the continuous improvement of the software based on user experience.

Master'S Degree, Digital Innovation • Faculty Of Computer Science, 4.2

Relevant Courses: - Web Development - Electronic Commerce - Business Analytics and Data Visualization - Data Mining, Databases and Data.

Bachelor'S Degree, Communication And Media Studies, Minor In Business Administration, Distinction

Theoretical courses focused on: - Data, Analytics and AI - Digital Media and Advertising - Privacy/Surveillance - Public Relations Key.