I am a seasoned professional with 10+ years of strategic planning, business administration, and team management experience. Recognized for demonstrating a natural aptitude for forecasting business needs to effectively allocate resources and facilitate streamlined workflows, as well as for delivering exceptional customer service and support to build strong business relationships. Professional focal points include business development, sales strategies, technology solutions, quality client service, relationship management, scheduling/calendaring, systems optimization, team training/coaching, performance management, KPI/metrics tracking, documentation/reporting, and policy development. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, as well as business acumen, systems analysis, project management, and resource management to support efficiency and maximum returns.