- Supervise and coordinate security operations, overseeing a team of security personnel to maintain a safe and secure environment.- Conduct regular patrols and inspections to assess premises' security, identifying and addressing potential risks or breaches.- Respond to incidents and emergencies promptly, implementing necessary protocols and ensuring swift resolution.- Schedule shifts and manage staff allocation, optimizing resources to meet operational requirements efficiently.- Collaborate with clients to understand their security needs and provide tailored solutions to meet their expectations.- Compile and maintain accurate records of incidents, reports, and security-related activities.

As a Freelance Social Media Creative, I take pride in crafting compelling content for our brand's social media pages. My role involves ideation, content creation, and post scheduling, all aimed at resonating with our target audience, strengthening our brand's online presence, and driving engagement. My creative skills and social media expertise enable me to play a pivotal role in enhancing our digital visibility and ensuring our brand shines in the online realm.

As a dedicated team member in Customer Experience, I focus on addressing inquiries, providing accurate information, and enhancing customer satisfaction. Key responsibilities include:- Promptly addressing diverse customer inquiries to ensure satisfaction.- Providing comprehensive and precise information on services and products.- Offering specialized assistance to vulnerable or unfamiliar customers.- Ensuring strict adherence to safety, security, and operational standards.- Making well-informed decisions under pressure, utilizing initiative and sound judgment.- Operating a wide array of equipment proficiently and reporting issues promptly.- Collaborating seamlessly within a team to optimize customer satisfaction and operational efficiency.

At Tesco, as a Customer Assistant, I prioritised delivering excellent checkout service while managing departmental routines, overseeing stock, and handling store deliveries. Adapting to variable shifts and occasional role changes was integral to ensuring operational efficiency.- Provided top-tier service at checkouts, ensuring customer satisfaction.- Managed departmental routines to maintain smooth operations.- Oversaw stock tasks, including inventory management and restocking.- Handled store deliveries, ensuring accuracy and timely processing.- Adapted seamlessly to variable shifts and occasional role transitions for optimal performance.