Samantha Hursey Email & Phone Number
@wix.com
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Who is Samantha Hursey? Overview
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Samantha Hursey is listed as Product Support Specialist at Huntress, a company with 217 employees, based in Zephyrhills, Florida, United States. AeroLeads shows a work email signal at wix.com and a matched LinkedIn profile for Samantha Hursey.
Samantha Hursey previously worked as Help Desk Technician at Clearcaptions, Llc and Customer Service Support Specialist at Clearcaptions, Llc. Samantha Hursey holds Bachelor'S Degree, Graphic Design from The Art Institute Minnesota.
Email format at Huntress
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AeroLeads found 1 current-domain work email signal for Samantha Hursey. Compare company email patterns before reaching out.
About Samantha Hursey
As a Help Desk Technician at ClearCaptions, I am driven by the pursuit of technical excellence and customer satisfaction. My role involves complex problem-solving, where I utilize ITIL-based processes to ensure swift and efficient incident resolution. We've established a customer rapport that has led to a 95% satisfaction rate, a testament to our team's dedication and my mentorship of new hires.In parallel with support duties, I am a content creator with a passion for social media outreach and charitable endeavors, raising significant funds for veterans' mental health. My expertise in audience analysis and engagement through live broadcasting reflects a commitment to community building and impactful communication. These experiences have honed my ability to adapt quickly to user needs, ensuring that our support strategies at ClearCaptions are both innovative and empathetic.
Listed skills include Social Media, Adobe Creative Suite, Web Design, Graphic Design, and 34 others.
Samantha Hursey's current company
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Samantha Hursey work experience
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Help Desk Technician
CurrentHandles customer escalations from Tier I personnel, direct sales, technicians, and direct end-user customers to resolve complex problems through effective troubleshooting, coordination, and facilitation with other support teamsTrain, Maintain and create SOP materials for Fellow T2 members Using ITIL-based processes to streamline the ingestion, triage.
Customer Service Support Specialist
Current- Maintained Excellent Customer Repour with 95% Customer satisfaction - Documented and processed account changes - Mentored and trained New hires- Ensured all KPIs were met and exceeded - Considered subject matter expert - Helped create and maintain Training materials and SOPs- Successfully de-escalate own calls
Content Creator
CurrentHosted and raised 7K in Charity For Veterans Mental Health! Produce, schedule, and broadcast live content to a remote website on a daily basis. Analyze audience retention data and viewer trends to produce targeted content, and change content to reflect audience wants and needs. Hands on experience with video and audio capture equipment, including.
Influencer Relations Team
Responsible for managing the end-to-end operations of Stack Up's influencer relations. During time withStackup, exceeded goals in scoping out and selecting influencers, signing up and training them for charityevents, and following through during the event to ensure success.
Advanced Technical Support Representative
this role involves isolating and reporting bugs and other issues to QA, our developers and various non-urgent and urgent contacts in Israel. I test, isolate, reproduce and report bugs. In cases of one-time corruption or failure of some aspect of the product, or in cases of non-reproducible issues, I must collect as much relevant information as possible and.
Customer Service Representative
De-escalation, risk, and billing specialist. Various roles within the company dedicated to isolating andreporting bugs and other issues to quality assurance, developers, and other internal vendors. Becamefamiliar with proprietary tools and scripts to fix non-elevated concerns. Listened to calls and managedquality assurance for the call center. Provided.
Quality Assurance Specialist
I started as a Customer support agent and was able to show my dynamic communication and interpersonal skills. I listen to calls and manage ticket quality assurance for the call center.
Legal, Risk And Billing Expert
Colleagues at Huntress
Other employees you can reach at clearcaptions.com. View company contacts for 217 employees →
Carrie Walker
Colleague at Huntress
Atlanta, Georgia, United States, United States
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TJ
Tatiana Jones
Colleague at Huntress
Stone Mountain, Georgia, United States, United States
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HQ
Hassan Qissy
Colleague at Huntress
Tulsa, Oklahoma, United States, United States
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PB
Patricia Barna
Colleague at Huntress
Shirley, New York, United States, United States
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BS
Brandon Scott
Colleague at Huntress
Denver, Colorado, United States, United States
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NT
Nicole Tamez
Colleague at Huntress
Greater Sacramento, United States
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KC
Katie Cook
Colleague at Huntress
Greater Sacramento, United States
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PR
Poulomi Roy , Phr
Colleague at Huntress
Folsom, California, United States, United States
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CL
Courtney Lewis
Colleague at Huntress
Greenville, South Carolina, United States, United States
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KH
Kyle Hughes
Colleague at Huntress
Lexington County, South Carolina, United States, United States
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Samantha Hursey education
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The Art Institute Minnesota
Frequently asked questions about Samantha Hursey
Quick answers generated from the profile data available on this page.
What company does Samantha Hursey work for?
Samantha Hursey works for Huntress.
What is Samantha Hursey's role at Huntress?
Samantha Hursey is listed as Product Support Specialist at Huntress.
What is Samantha Hursey's email address?
AeroLeads has found 1 work email signal at @wix.com for Samantha Hursey at Huntress.
Where is Samantha Hursey based?
Samantha Hursey is based in Zephyrhills, Florida, United States while working with Huntress.
What companies has Samantha Hursey worked for?
Samantha Hursey has worked for Huntress, Clearcaptions, Llc, Self-Employed, Stack Up, and Wix.Com.
Who are Samantha Hursey's colleagues at Huntress?
Samantha Hursey's colleagues at Huntress include Carrie Walker, Tatiana Jones, Hassan Qissy, Patricia Barna, and Brandon Scott.
How can I contact Samantha Hursey?
You can use AeroLeads to view verified contact signals for Samantha Hursey at Huntress, including work email, phone, and LinkedIn data when available.
What schools did Samantha Hursey attend?
Samantha Hursey holds Bachelor'S Degree, Graphic Design from The Art Institute Minnesota.
What skills is Samantha Hursey known for?
Samantha Hursey is listed with skills including Social Media, Adobe Creative Suite, Web Design, Graphic Design, Customer Service, Social Networking, User Experience, and Online Marketing.
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