Duties and Responsibility:Manage customer complaints through effective customer complaints resolutions process.Helping bank customers to open and manage their bank accounts.Attennding the queries related with banking and helping them in solving out their issues and problems.Helping customers to get credit cards and fulfill all the formalities in the entire procedure of attaining thecredit cardHelp the customers in providing detailed information and fulfilling all the formalities related with any bankingservice that they are looking forward to avail.Maintain the documentation related with all the day to day transactions, loans requested and assigned, andother banking related paper work.Update the existing customers with any new schemes, facilities and services available in the bank.Maintain the details of all the financial transactions made by customers through teller and ATM services inthe bank.