Currently excelling as a Document Officer in an educational consultancy, ensuring meticulous verification and organization of student records. Facilitating seamless communication between students and institutions, while adhering to privacy standards. Contributing to efficient document processing through attention to detail and effective time management. Helping students to comply with and fulfill admission procedures of various international colleges and universities.

Responsible for providing exceptional customer service in a bank's compliance call center. Address customer inquiries regarding regulatory guidelines, account verification, and financial transactions. Ensure accurate and compliant information is conveyed, while maintaining a high standard of professionalism and adherence to banking regulations.