I am an enthusiastic, analytical individual who has experienced backgrounds in fraud analysis, insurance and risk assistant within local council, administration management and in-depth knowledge in Information technology, all in numerous working environments. I am performance driven with a technical focus, and innovative in my approach show casing professional and efficient working behaviours. I have adapted to working in fast-paced environments and have become fluent in communications and Microsoft systems. Comfortable handling objections and highly resilient. Excellent listening skills, positive and empathetic whilst always maintaining a professional approach and attitude towards clients and upper management.