Samir Bhattacharya Email & Phone Number

Varanasi, Uttar Pradesh, India

Varanasi Area, India

New Delhi Area, India

As a Manager (from July 2012 to August 2014)I joined the organisation in CMS (Centre of Management Service) department as an Operation Manager, where my job role was to supervise the various PSU (Public Sector Undertaking) projects, offered by Indian Government in head office, New Delhi. At the time of joining, I was assigned to resolve the pending email queries of the various projects, which were more than 7000, coming from all over the country. Since it was a huge challenge for me, I built my own management strategy to manage and resolve the project's issues quickly and properly. Due to my hard work and innovative strategies, I started resolving email issues as an average of 300-400 per day for all the projects. As a result, in few days I have successfully resolved all the emails queries and took the situation under control on incoming emails. During my work, I was appreciated from my seniors for my hard work and accuracy in checking/entering the wide data entry as well as scrutiny of the application forms and credentials of the candidates. Later, due to my sincerity towards work, I was also assigned for the verification of the documents and credentials of the candidates selected for the interview session. I was also involved in meeting with the seniors and director of CMS for making the decisions on various issues related to the ongoing projects.As an Observer (from September 2014 to February 2016)I was appointed as an Observer to take the responsibility of all the sealed and confidential documents provided by the organisation to conduct the various examinations at the test centres. I was responsible for allotting the staff members and examining the security to conduct all the exams smoothly and successfully. I was assigned to take any quick decision related to the issues at the test centres and also to check the data entry everyday of all the staffs (30-35 approx) and the candidates (600 approx) before the test begin.

Noida, India

Former Senior Technical Officer (from July 2008 to March 2010). I was assigned to a team to handle the networking issues for AT&T services outsourced by HCL Technologies Ltd. My job role was to configure and re-booting the modems and routers over the phone for AT&T customers. I was also responsible for weekly login data entry, services and work quality of the team. Due to my hard work and sincerity, I also got an opportunity and selected out of 138 candidates, to work for Macy’s (one of the leading retail brand in the USA) outsource business as a Debt Collector under the same designation for the collection process, which was a new challenge for me. However, in few days after training, I became a good Debt Collector in the team.

Uttar Pradesh,India

Former Senior Sales Executive (from August 2003 to November 2007). I started my career by joining one of the leading telecommunication companies in India as a Sales Executive, where my job was to compete with other telecommunication companies in sales and services. It was a bit challenging as I was fresh and also the company service was based on CDMA technology while others were based on GSM technology. I involved myself in the marketing to understand the basic requirements of the consumers in the market. On the basis of the surveys, I used to arrange the meetings with the senior staffs and members to discuss the business strategies to increase the sales and services. I also travelled and did a survey in the remote areas (out of the city), where people were not aware of the updated plans and schemes and created few market strategies to achieve my goals. I was promoted as Senior Sales Executive and also awarded as the Employee of the Month twice for two months in a line by increasing the sales up to 30%, which was nearly double as compared to other teams. Later, I was been assigned for updating the data entry of Profit & Loss every month for the team.

Post Graduate Diploma In Commerce, International Finance

Master Of Business Administration (M.B.A.), Information Technology & Operations