As a senior leader in the Delivery Excellence / Business Excellence Group in TCS, successfully drove select corporate initiatives. Leveraged past experience of business excellence to enable TCS to progress its transition forward in its Business Excellence journey.Provided a thrust to institutionalize structured Process Improvement activities across the gamut of HR operations of TCS. Involved in conceptualization, launch and roll-out of organization-wide business excellence assessment initiatives across Organizational Units

Responsibility of spearheading corporate excellence across the organisation, and driving strategy implementation using the Balanced Scorecard approach.Additional responsibility as Location Head – Pune region with responsibility for Business Development support for the offerings of CMC Ltd, in the areas of IT infrastructure services, IT Solutions and Real Time Systems and Services, Embedded Systems, IT Enabled Services and Education and Training.

Consulting: Facilitated several Tata Group companies and a few large non-Tata companies in business excellence, and strategy development and deployment, leveraging the Balanced Scorecard approach, among many other frameworks. Engaged with clients for executing assignments for process improvements, training and organizational assessments against the excellence criteria of the Tata Business Excellence Model, a framework adopted by the Tata’s from the Malcolm Baldrige National Quality Programme, USA. Exposure to myriad domains- Automotive, Industrial Businesses, Engineering/Projects/Construction/Infrastructure, Power, Financial Services, Retail, Telecom and HospitalityClient Partnership: Engaged extensively through business analysis sessions for understanding client strategy and business processes and facilitating the development and enhancement of organizational processes for operational and overall business excellence.Group Corporate Responsibilities: Designed and administered the processes of organizational business excellence assessment and related competency and capability building across the Tata group of companies.

Steered the efforts for launching application engineering, marketing and sales activities from 1985 to 1999 for Industrial Centrifugal Fans which resulted in a substantial increase of business volumes and the formation of an SBU for this product for additional focus. Involved in defining and deploying operational and review processes in the SBU and played a pivotal role in enhancing market penetration for the Centrifugal Fans Division of Thermax, including winning of critical contracts involving specially designed large centrifugal fans for the Petrochemical Refinery and Cement sectors. Significantly contributed to the sales of exhaust gas boilers for Thermax, yielding a consistent turnover from 2000 to 2001. Successfully handled enquiry generation, response, including tender bidding and order booking in domestic and export markets. Exposure to highly competitive markets across diverse industry segments – Cement, Steel, Petrochemicals, Paper, Chemicals, Textiles, Sugar, Pharmaceuticals and Fertilizer.Monitored business development related activities for captive power and co-generation plants. Extensive experience in the process of registration, pre-qualification, and technical approval with major consulting engineering organizations.Dexterously initiated collaborations and alliances in Thermax with a collaborator from Japan for Centrifugal Fans, and with key Diesel Genset OEMs in India for Exhaust Gas Boiler sales. Forged bidding alliances with key vendors.Also recognized by the Management of Thermax Ltd. for contribution to Total Quality Management initiatives in the company.