Samir Saha Email & Phone Number

Bengaluru, Karnataka, India

Bangalore

• Designing converged Network Infrastructure for IBM Enterprise customers & Partners for the systems which includes Network Virtualization, Security devices & Software Defined Datacenter components
• Responsible for Solution implementation in various platforms like Cisco, Vyatta, VMware, Fortinet etc
• Managing various premium Clients like Ericsson, Panasonic and Wal-Mart which are deployed on IBM Cloud or On-premises environment
• Deployment, Migration, Upgrade, Configuration &… Show more
• Deployment, Migration, Upgrade, Configuration & Troubleshooting for various Network-Security products like VMware NSXV/T, Fortigate, Cisco/Vyatta Router-Switches, Load balancers etc
• Assisting in Pre-sales engagement directly with customers to understand their business requirement & solve technical challenges leveraging IBM various offerings

Bangalore

• Working as Technical Presales Engineer in CE (Customer Engineering) department, which deals in customertrials, new project deployments and provides end to end support till the project goes live
• Responsible for Proof-of-Concept deployments at customer site and demonstrate the Product/Solution
• Planning, Implementation, Configuration & maintenance of Data Centre environments which includes HP high-end Servers, DC Switches & Routers

Gurgaon, India

• Working as a Sr. Network Engineer in OCfB department, which provides end to end Operational Support for LAN & WAN Infrastructure and Cloud services for Various International Customers.
• Troubleshooting on Cisco Switches (2960,3560,4900M,6500,6507,6509, Nexus) and on Cisco Routers based on the Reported Fault.
• Configuring and troubleshooting vPC, FEX, VDC etc on Nexus Platforms N5K, N3K, N2K.
• Implementing, Managing and troubleshooting several customer datacenters for Orange… Show more
• Implementing, Managing and troubleshooting several customer datacenters for Orange like LVMH,ESA,TMF, SVG, Heineken, Cricket Australia etc ( thousands of customers on Private Cloud / Public Cloud)
• Implementing new customers on the Shared Platform as per the client’s requirement.

Gurgaon, India

• Handling a team of L1 Engineers responsible for providing Level 1 support for Leased Line Circuits maintained by BHARTI ENTERPRISE SERVICES.
• Experience of working with various International Carriers, namely BT,ATNT, Verizon Business, SingTel, Cable & Wireless to name a few.
• Conducting training sessions for L1 Engineers on First Level of troubleshooting.
• To ensure that the Service Level Agreement is met for any fault reported, as per the Statement of Work and motivating the team… Show more
• To ensure that the Service Level Agreement is met for any fault reported, as per the Statement of Work and motivating the team to exceed the SLA parameters thereby maintaining the customer satisfaction.
• Verifying change requests and defects for efficiency metrics; tracking and reviewing unresolved problems & taking corrective actions. Show less

Gurgaon, India

• Working as Team Member and providing Level-1 Support for Client.
• Resolving technical queries and Generating Trouble Tickets for Corporate Customers on calls.
• To actively monitor and troubleshoot node, interface down, BGP Flaps, VPN Disconnects, Router error messages etc.
• Capturing extended pings, trace route, logs and sharing with Level-2 teams.
• Diagnosis & resolution of the call in coordination with internal departments at the First Level.
• Troubleshooting in Intense… Show more

Master Of Business Administration - Executive

Bachelor Of Engineering (Be), Electronics And Communications Engineering

Higher Secondary