Samir (Sam) Patel Email & Phone Number

England, United Kingdom

Wolverhampton, United Kingdom

Wolverhampton, United Kingdom

• Catapulting sales and increasing account volume by developing strong alliances with key employers. Generating sales through extensive prospecting, networking, and referral development. Remaining in frequent contact with clients in order to understand their needs.• Designing business development campaigns to attract and retain a strong client base.• Outlining strategic plan for developing sales and lead generation. Reviving dormant accounts by re-establishing relationships with key decision-makers. Developing strategic customized plans and solutions to achieve target goals.• Creating detailed business plans to facilitate the attainment of goals and quotas• Managing the entire sales cycle from finding a client to securing a deal. Leading and participating in the creation of communication strategies that meet client objectives. Implementing quality internal and external communications for multicultural/diverse campaigns to effectively communicate clients’ message. Providing professional after-sales support to enhance the customers’ dedication.• Unearthing new sales opportunities through networking and turning them into long term partnerships.• Responding to complaints and resolving issues aiming to customer contentment and the preservation of company’s reputation

Wolverhampton, United Kingdom

• Answered calls and provided the required information by resolving queries.• Followed standards of the company and maintained premium quality of services.• Coordinated with the clients, tried to know their concerns by avoiding any interruption in conversation, etc. Facilitated sales of all services according to company and client requirement.• Facilitated sales of all products and services according to the client's needs.• Addressed all complaints of the customers and made sure that they are resolved in time and within the given guidelines• Assisted and guided customers with all the required knowledge of the services and goods.• Analyzed the client's requirement after conversation with them and recommend products, plans or services that will match their needs.

• Developed and maintained trusted relationship with customers for business growth.• Identified potential customers to generate new business opportunities.• Generated repeat business with existing customers.• Understood the changing needs of customers and made necessary adjustments.• Stayed abreast with latest industry standards and developments.• Developed business proposals for new and renewal accounts.• Provided excellent customer service to ensure customer satisfaction. Maintained effective working relationships with other colleagues in the Team, Customers and Clients.• Participated in monthly and quarterly account closing process. Prepared reports to support internal and external audits.• Managed and lead internal teams to achieve sales revenue.

Wolverhampton, United Kingdom

• Participated in Client strategic planning process. Gathered, compiled and interpreted client solutions requirements. Converted, composed and conferred client’s needs.• Dealing with customers face-to-face, ensuring clear and concise levels of communication and building relationships with people at all levels.• Investigated and resolved job-related task issues.• Cold calling people using CV search to match candidates to the job role and also increase the recruitment levels for business. Handled issues appropriately until resolved.• Presented information on challenging situations to clients. Compiled and maintained client specific reports.

Wolverhampton, United Kingdom

• Planned and coordinated administrative procedures and systems and devise ways to streamline processes.• Ensuring the smooth and adequate flow of information within the company to facilitate other business operations.• Utilizing superior leadership, issue resolution, mentoring, and motivational skills to propel staff to peak results.• Privy to information that must be protected; able to maintain confidentiality and exercise discretion.• Maintaining company records. Setting up and managing both electronic and paper filing systems, as well as taking steps to maintain that the company is in compliance with all applicable record-keeping requirements.