Samir Jain

Samir Jain Email and Phone Number

DevOps | Azure Cloud | Release management | Site Reliability @ Tata Consultancy Services
bombay, maharashtra, india
Samir Jain's Location
Noida, Uttar Pradesh, India, India
About Samir Jain

Proven track record of delivering values consistently over the years. I have extensive and rich experience in diversified areas of Windows Domain and infrastructure administration in both cloud and on-prem platforms. I have worked in various roles at different business functions meeting business and organization goals. I am always an enthusiastic learner, working through seamless collaboration, and implementing innovative solutions to achieve business results.  I started my career as an IT support personnel working on IT helpdesk tickets and supporting IT infrastructure and domain users. Then, I worked with Microsoft CSS (Customer Service and Support) and provided tier 2/3 level support on Web Products (Internet Explorer and IIS web server/Asp.net products) to their enterprise customers (administrator and developer). During this time, I have worked on 24X7 including On-Call support. I left Microsoft CSS in 2016 and joined Cognizant Technology Solution. There, I got the opportunity to work with two of their major customers (Banking and Telecommunication). I managed the release cycle of their critical business Apps leveraging DevOps tools and principles.I left CTS in 2018,  I rejoined Microsoft, and this time I joined the Azure App Service CSS product support team. I supported Azure WebApp, function app,  Webjob and various other Azure services and delivered great customer experience.  After working with Microsoft for almost a decade, I moved out in September 2022 to pursue my career opportunity outside Microsoft.I have joined TCS, the most trusted, ethical, and respected Indian IT company. I work with a major life-science customer, managing RPA Windows platform that runs Automation Anywhere BOT. I enjoy learning technology, collaborating across businesses, and driving customer success. I work with the highest integrity, sensing great responsibility and urgency to minimize business downtime. I take focused and sincere steps to analyze the issue and resolve it by leveraging the best practices, company policy and standards.I am passionate about Cloud technology, Cybersecurity, Product management, DevOps tools, and customer success. Skills and Specialties: My expertise lies in managing, administrating and debugging enterprise application Product life cycle built on the Microsoft tech stack.Environment: .NET stack (Asp.net, asp.net core), Windows or Linux VM containers docker deployment.Cloud platform: Azure.Language and framework: C# and Asp.net, asp.net core plus Application Insights telemetry. Client framework: HTML5, CSS, JavaScript,

Samir Jain's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

View
DevOps | Azure Cloud | Release management | Site Reliability
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Samir Jain Work Experience Details
  • Tata Consultancy Services
    Technical Architect Cloud And Ai
    Tata Consultancy Services Oct 2022 - Present
    Noida, Uttar Pradesh, India
    I have been leading the RPA platform team accountable for running Automation Anywhere business BOTs successfully. I own RPA platform operational tasks and ensure a stable and efficient Azure platform is available to run the RPA BOTs smoothly. Below are my core responsibilities:1- Administrate Automation Anywhere 360 control room services. 2- Manage and support CyberArk PAM solution for A360.3- Orchestrate Windows infrastructure on Azure Cloud and manage Azure resources Azure VM… Show more I have been leading the RPA platform team accountable for running Automation Anywhere business BOTs successfully. I own RPA platform operational tasks and ensure a stable and efficient Azure platform is available to run the RPA BOTs smoothly. Below are my core responsibilities:1- Administrate Automation Anywhere 360 control room services. 2- Manage and support CyberArk PAM solution for A360.3- Orchestrate Windows infrastructure on Azure Cloud and manage Azure resources Azure VM, SQL server, Storage account, etc.4- Drive FinOps Azure cloud cost optimization best practices approaches.5- Lead and guide the RPA platform team with their operational activities and close them in a timely manner.6- Work with the customer to understand the technical requirements, create the plan and execute it. Show less
  • Microsoft
    Support Engineer - Azure App Service
    Microsoft Jul 2018 - Sep 2022
    Bangalore
    I was part of the Azure App Service (PaaS) service product support group. I helped Microsoft customers to host their web Application on the Azure App Service platform and leverage the length of its features. I supported AppService product issues and provided deep technical solutions keeping customer environment and requirements in mind. The issue ranges from small configurations to complex bugs and may require App Service product team and other Microsoft business collaboration. I worked on… Show more I was part of the Azure App Service (PaaS) service product support group. I helped Microsoft customers to host their web Application on the Azure App Service platform and leverage the length of its features. I supported AppService product issues and provided deep technical solutions keeping customer environment and requirements in mind. The issue ranges from small configurations to complex bugs and may require App Service product team and other Microsoft business collaboration. I worked on support cases created by Microsoft Premier, ARR, unified, and S500 customers who have high visibility and required quick turnaround. Show less
  • Cognizant
    Manager - Infra Ops Specialist
    Cognizant Jul 2016 - Jul 2018
    Bangalore
    I led the data center operations team from India responsible for driving product deployment on business applications. The deployments were performed on the payment app during the live traffic. I would drive the release management on these applications and perform validation. I leveraged various DevOps tools to process deployment, resolve issues, and report status. I owned the release management for applications and monitored the infrastructure through SiteScope, Splunk, AppDynamics and… Show more I led the data center operations team from India responsible for driving product deployment on business applications. The deployments were performed on the payment app during the live traffic. I would drive the release management on these applications and perform validation. I leveraged various DevOps tools to process deployment, resolve issues, and report status. I owned the release management for applications and monitored the infrastructure through SiteScope, Splunk, AppDynamics and CatchPoint tools. Below are my core responsibilities:1-Follow DevOps life cycle of release management and package deployment for critical business applications.2-Automation through PowerShell.3-Investigate and troubleshoot any deployment issues and resolve them on time. Show less
  • Microsoft
    Support Engineer At Microsoft India Gtsc
    Microsoft Sep 2010 - Jun 2016
    Bangalore
    I was part of Microsoft Developer support team. I primarily supported Internet Explorer (IE8, IE9) and IIS (IIS 7.5 and 8) products, interacted with enterprise customers (administrator and developers) and helped them debug , problem isolation,troubleshooting on re-active cases. Gathering knowledge of the customer environment to delivering timely and high quality incident resolution focusing on root cause analysis. Adequate and relevent knowledge transfer to every customer on their reported… Show more I was part of Microsoft Developer support team. I primarily supported Internet Explorer (IE8, IE9) and IIS (IIS 7.5 and 8) products, interacted with enterprise customers (administrator and developers) and helped them debug , problem isolation,troubleshooting on re-active cases. Gathering knowledge of the customer environment to delivering timely and high quality incident resolution focusing on root cause analysis. Adequate and relevent knowledge transfer to every customer on their reported problem. I have represented product support to Microsoft customers and worked as an integral part of team serving as final point of resolution and advice for some of the largest fortune 500 US based organizations that leverage Microsoft technologies across their geographically diversified networks. I always ensure our customers were very satisfied with the effectiveness and efficiency of the technical support they receive and successful in their technical transformation journey. Show less
  • Birlasoft
    Executive-It (System-Admin)
    Birlasoft Jan 2008 - Sep 2010
    Noida Area, India
    I was handling IT-helpdesk calls pertaining to IT-infrastructure, Windows domain, network and IT devices. I also supported domain users (company employees) to help troubleshoot with their business applications. The technologies involved AD, Exchange server (CAS) 2007, various desktop and server business applications, data center network monitoring and setup VLAN for projects, security tool management, hardware vender management of organization to providing technical support to employee and… Show more I was handling IT-helpdesk calls pertaining to IT-infrastructure, Windows domain, network and IT devices. I also supported domain users (company employees) to help troubleshoot with their business applications. The technologies involved AD, Exchange server (CAS) 2007, various desktop and server business applications, data center network monitoring and setup VLAN for projects, security tool management, hardware vender management of organization to providing technical support to employee and business. Show less
  • Airtel
    Technical Support Engineer For Bharti Airtel Limited (On Vendor Payroll)
    Airtel Mar 2007 - Jan 2008
    Gurgaon, India
    I have worked as a Technical Support Engineer at my company (Info-Services)'s client Bharti Airtel Limited, its APO (Airtel President Office) Gurgaon my role was to provide technical support to senior management of Bharti Airtel Limited employees.
  • Bses Delhi
    It-Support Associate (On Vendor Payroll, Cache Technologies)
    Bses Delhi May 2006 - Mar 2007
    New Delhi Area, India
    I have worked as IT-Support associate for BSES Rajdhani Power Limited its Alaknanda division and was responsible to cater IT needs of division. I used to look after IT needs of division and ensuring uptime of IT-assets (desktops/servers/printers/network devices) being used across all offices of ALN division.

Samir Jain Education Details

Frequently Asked Questions about Samir Jain

What company does Samir Jain work for?

Samir Jain works for Tata Consultancy Services

What is Samir Jain's role at the current company?

Samir Jain's current role is DevOps | Azure Cloud | Release management | Site Reliability.

What schools did Samir Jain attend?

Samir Jain attended Maharshi Dayanand University, Dr. Bhim Rao Ambedkar University, Agra.

Who are Samir Jain's colleagues?

Samir Jain's colleagues are Saurabh Prasher, Mohammad Asif, Akash Saha, Dipanjan Banchur, Piyush Sullere, Phani Krishna, Senthamilselvan Selvaraj.

Not the Samir Jain you were looking for?

  • Samir Jain

    Director, Global Supply Chain At Hasbro
    Mumbai
    7
    gmail.com, abbott.com, kcc.com, google.com, gmail.com, gatech.edu, google.com
  • Samir Jain

    Assistant Category Manager (Ecommerce)
    Surat
    1
    triveniethnics.com
  • Samir Jain

    # Ai Developer # Machine Learning #Deep Learning # Blockchain Technology
    Jabalpur
  • Samir Jain

    Tech And It Services Buyouts At Eqt
    India
    5
    gmail.com, gs.com, iimb.ernet.in, hk.ibd.email.gs.com, bpeasia.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.