Sam Bahr Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Engage with our customers using different platforms such as chat, email ticketing, and phone calls. I create on-the-fly tutorial videos with attention to important detail to help customers succeed. Regularly implement screen sharing on phone calls to help maximize problem-solving efficiency for customers. Continuously contribute to our documentation and.

Tulsa, Oklahoma Area

Lead one-on-one and group training for customers on hardware and software. Provided training to employees for their roles, products, services, systems, and policies. Curated training and informational content including presentations, videos, and documents. Troubleshot product issues. Sold products. Educated and mentored internally.

Building relationships with customers, learning about them, to get the right product in their hands, and talking about the other services Apple offers.

Team leader for 12-16 team members with customer satisfaction prioritized. Modeled good time management. Maintained inventory and product ordering. Mentored team members by assessing performance, providing feedback, and coaching to improve team and personal performance.

Technical Theatre/Theatre Design And Technology

Diploma, General Studies

Worked on the stage crew, as lighting, sound and fly rail operator. Also Stage Managed for both school shows as well as for companies that.