Utilize Infrastructure as Code (IaC) to maintain and enhance the robustness of our development -> production environments of 70+ VM's.Use data analysis to observe trends in infrastructure to trigger when capacity needs to be addedResearch and implemented enhancements to current monitoring solutions such as Splunk, Prometheus, and Grafana.Work with management to develop the upcoming yearly OKR'sTroubleshoot environmental server issues with custom monitoring solutions and alertingWork with developers to increase the number of features the platform contains to make their jobs easier.Team lead in training personnel on different technologies. Ie, Project converting IaC deployments from Puppet to Ansible

Designated as lead in security initiatives for 2017.Manage vendor relationships and drive technical innovation and novel solutions.Deploy innovative reporting solutions to monitor KPIs and system health/ performance visualizations to upper management and leadership.Deployed multi-vendor endpoint security applications on core VoLTE network elements.Lead engineer in systems platform integration for new business services. Provided monthly trending of CVE’s present on VoLTE applications to upper management.Created an automated system health monitoring solution for critical VoLTE platforms using Python to improve resource allocations and reduce company cost.Mentor to newer team members in Linux, Networking, and OpenStack concepts.Provided Linux, Network, and OpenStack training to the NOC to improve process and procedures of customer and network related issues.Support VoLTE Enterprise One Talk service that provides monthly generating revenues.

Worked with project managers, and planning to lead the deployment of a new core VoLTE platform to meet the business goal of vendor diversity.Lead team of 8 engineers to develop a proof of concept OpenStack environment for learning OpenStack concepts and application testing.Presented to upper management to obtain additional hardware to support SandBox of OpenStack Liberty.Innovated processes to automate work flows for quicker network changes in the maintenance window by using a vendor custom scripting language.Supported all VoLTE platforms in the Verizon network.Defined naming standards and conventions of reporting for Engineering and Operations.Implemented alarming and automation for core VoLTE elements.Created and deployed a Day Work Flow chart to mitigate risk and customer impact to improve productivity.Installed and deployed a dedicated reporting server to reduce network reporting complexity.

Deployed the first LTE only, EPC core sites in Upstate New York.Created processes and procedures for monitoring and executive reporting to upper management.Automated daily reports for historical monitoring and network trending.Created alarming and reporting with internal toolsets to quickly identify issues with network.Responsible for maintenance and configuration of NetScout monitoring elements.Installed and deployed SolarWinds instance, which was then used by all performance teams in the NorthEast area.Attended yearly performance troubleshooting roadshows to improve overall VoLTE customer experience.Lead troubleshooting calls and outage bridges and reported issues to upper management.Became regional lead VoLTE call troubleshooting SME.Assisted with regional testing of VoLTE services.Monitored and reported on nationwide launch of the VoLTE service.

Provided layer 1 and layer 2 connectivity to assist various TAC teams with customer network problems. Assisted the lab manager with security projects such as diagramming the lab network DMZ.Helped to correct lab infrastructure by implementing AAA securityWorked with other co-ops to redesign the lab for efficiency Assisted other co-ops with their CCNA studies after being certifiedTrained newer co-ops with the duties and responsibilities of the labCreated technical documentation for lab tasks

Provide a range of electronic services to support 110,000 alumni organization. Services such as: Website design, development and support; site security e-commerce, event management, high volume electronic communication IT support for staff and system users.