Sam has already become an integral player of his project teams, ensuring the accuracy of system analyses and recommendations, timeliness of deliverables, organization and redesigning of document layouts and graphics, and construction of the final document. He is quickly developing his professional toolkit to be versatile yet thorough, and has recently assumed a role as Denver International Airport's VMS Administrator for the remainder of 2022.

Spearheads numerous projects resulting in business growth• Built two systems, opening doors to data collection and analysis and improving our relationships with customerso Rolling customer list from multiple online databases (Excel)o Semi-automated inventory management and order tracking system (Excel)• Delivered improved line sheets to Sales team, resulting in increased sales• Expanded online B2C sales by 110% through various Instagram, email, and Facebook marketing campaigns• Established online B2B presence, providing retail customers with a more efficient re-ordering process• Re-designed website with goals of increased convenience and customer conversion• Responsible for improving relationships with company sales reps and customerso Addressing and resolving a variety of complex issues

• Balanced full-time enrollment at UCSD and part-time work for two years• Improved multi-tasking skills through demands of high pressure environment• Developed strong customer service skills in fast-paced setting• Assisted management in establishing a customer-oriented yet COVID-compliant operation

• Spearheaded company’s first American marketing campaign• Guided web development team in launching their first English language website• Designed new branding for the U.S. branch, focusing on their “green” mission• Improved Chinese language skills by working in Mandarin-speaking office• Gained valuable knowledge of international business, marketing, advertising, and logistics.