• Monitor and analyze network traffic leveraging security tools implemented within the organization.• Carry out Vulnerability Assessment on the infrastructure.• Engage with stakeholders on the resolution of security incidents.• Identify indicators of compromises-IoCs and indicators of attacks-IoAs on the network.• Analyze IoCs and IoAs and coordinates closure of identified risks as the need arises.• Recommend controls to address identified weaknesses on the network.• Support the organization's security certification program by ensuring that Security Monitoring Requirements relevant to each standard are met.• Identify all relevant log sources and ensures collection of logs from the relevant log sources.• Specify security requirements for the provisioning of new assets on the network.• Carry out security reviews|audit on information assets such as Databases, Severs and Firewalls.• Provide support for the optimization of security configurations on assets such as WAFs, Network Firewalls, Emails, etc.

Service desk - A single point of contact on site to thr CCI service desk. Ensure query/issue handling, prompt allocation of tickets, support problem identification, perform first level support, provide remote assistance over the phone, monitor issues from start to resolution and manage the Desktop Technician assignment of tickets.Incident management - I provide effective and efficient incident handling which in turn ensures continual service uptime, whether its P1 or P2.( Incident identification, Incident logging, incident classification, incident prioritisation, Incident escalation/ assignment, incident resolution/closure).Password management- In CCI I ensure that these queries are resolved within set SLA's. (CCI Password reset, CCI Account Unlock, Record these types of tickets as FCR- First Call Resolution)Manage JML Process- Perform the CCI IT JML process for CCI and CCIS. Elevated - Memberships/ Entitlements. Configuring User AD Account. Reconciliation against the movers and Leavers.Service Request Fulfilment/ Access management- Perform service Account creation, perform Security group creation, provide VPN access, give access control/ approvals (for shared folders,distribution lists), provide WiFi access and guest management, create and delete access to Skype and Skype for business, provide printer access.Skills: Active Directory. Incident Management. Hardware Diagnostics. Hardware Installation. Microsoft Access. Network Support. Virtual Private Network (VPN). Microsoft Access. Help Desk Support.

Work as an administrator for Generation Impact. Where I was involved in outreach, mentorship and discipleship.