Sam Kendall Email & Phone Number

Sydney, NSW, AU

Brisbane, Queensland, Australia

• Responsible for:
• Management of a commercial & property loan portfolio consisting of $1m to $10m exposures.
• Analysing financial statements, cash flow forecasts, commercial leases and property valuations, for credit proposals and annual reviews.
• Manage client relationships including, attending to client queries, client meetings and property inspections.
• Identifying an acceptable level of lending risk, in line with the Bank’s credit policy, and to maximise the profit from each loan transaction.
• Manage & develop Assistant Relationship Manager whom is a direct reportAchievements:

Brisbane, Queensland, Australia

• Responsible for:
• Assisting the Senior Relationship Manager with management of a commercial property loan portfolio with the largest exposure of $75 million and average exposure of $25million.
• Analysing financial statements, cash flow forecasts, commercial leases and property valuations, for credit proposals and annual reviews.
• Assisting the Senior Relationship Manager to manage client relationships including, attending to client queries, client meetings and property inspections.
• Identifying an acceptable level of lending risk, in line with the Bank’s credit policy, and to maximise the profit from each loan transaction.
• Maintaining a risk management culture in line with Suncorp’s policies and guidelines.Achievements

Brisbane, Queensland, Australia

• Responsible for:
• Liaising with external vendors and internal processing staff to process and support Business Banking customer applications.
• Assist the Relationship Managers and Assistant Relationship Managers with the management and administration of their portfolios.
• Preparing Business Banking Letters of Offer / Variation as well as Business Banking loan documents.
• Applying industry and process knowledge to enhance customer service outcomes – customer queries, solve customer problems and generate process solutions.
• Analysing data and customer interactions to identify and understand trends and where appropriate remediate and challenge inefficient processes.

Brisbane, Queensland, Australia

• Responsible for:
• Effectively managing the recovery and settlement process of insurance claims.
• Identifying and maximising recovery opportunities.
• Negotiating win/win with settlement claims.
• Fully understanding and making decisions in line with the limits of authority and company guidelines.
• Maintaining clear, concise communication while demonstrating empathy and understanding towards all customers.Achievements:

Brisbane, Queensland, Australia

• Responsible for:
• Closing new business consistently at or above quota level.
• Becoming an expert in construction procurement & the construction process.
• Generating and following up on qualified outbound leads at small and mid-sized companies.
• Building relationships with prospects and internal stake holders to grow new business.Achievements:
• Originated and negotiated new accounts to achieved 110% of 2018 annual target.

Bachelor Of Business, Majoring In Finance With A Minor In Management

Activities and Societies: QUT Rugby 7's

High School Certificate, High School

Activities and Societies: English, Math B, Accounting, Economics, Physical Education, Earth Science1st XI Cricket 1st XVIII AFL 2nd XV.