Business Intelligence Analyst
• Led the development of Glytec's analytic reporting platforms and dashboards, enhanced data accessibility and decision-making for company executives• Refined KPI dashboards and implemented data automation processes, reduced manual efforts by 90% for the Client Success team• Achieved 99% front-end documentation and improved data governance, enabling the Client Success team to efficiently respond to client inquiries• Collaborated with the DBA team to create data flags and caches, and shortened ETL processes by 15%• Increased team efficiency and expedited onboarding via training sessions on data analysis and visualization tools • Led efforts in data quality improvement, implemented data flagging and cleaner data caches, and reduced data entry errors and inconsistencies