Hired as QA Associate and promoted to Engineer role in managing QAQC for EPDM granules and Polyurethane (PU) binder production, maintaining ISO9001:2015 QMS, and overlooking quality-improvement projects with cross-functional teams. • Achieved zero defects in PU product line and sustained 100% customer satisfaction in 2022 and 2023 by refining and implementing in-house Production and QAQC SOP• Acting Quality Management Representative (QMR) for internal and external audit (Surveillance and Renewal).• Automated IPQC data workflow and product formulation process, reducing errors and increasing production efficiency.• Developed incoming & alternative raw material evaluation (IQC), reducing 50% of production downtime relating to raw materials. • Applied LEAN manufacturing techniques to simplify QAQC processes, utilizing Standardized Work Flow and establishing Quality Matrix with appropriate Skill Matrix.• Collaborated with Operations Department on quality-improvement projects driving a 30% increase in customer satisfaction.• Carried out stakeholder management with technical troubleshooting for overseas customers from Taiwan and Australia.• In charge of lab instrument purchasing and negotiating process by assessing technical requirements from multiple suppliers. • Established laboratory inventory management resulting in reduction of experiment lead time and timely chemical ordering.

Oversaw daily QAQC for recovered carbon black (rCB), PE plastic masterbatch & pyrolysis fuel oil production, QC representative in ISO9001:2015 committee, and managed research and development of rCB in rubber and plastic applications.• Sustained compliance with ISO9001 standards by maintaining documentation and weekly reporting to the Factory Manager.• Streamlined the preparation and writing up of TDS, MSDS and CoA for outgoing products.• Collaborated with technical advisors and local manufacturers to develop innovative rCB applications, expanding product offerings and increasing market share.• Played a key role in Eco Power Synergy's recognition as runner-up in the Off-grid (Thermal) category at the National Energy Award 2021 in Malaysia, highlighting the impact of the 'Waste Tyre into Renewable Energy' project on sustainable energy initiatives.

Responsible for shelf stocking, price labelling and cash handling. • Provided customer service, offering suggestions on goods and items and maintaining overall tidiness.

• Private Tutor for Year 10/11 and university students either in one-to-one or group environment• Assistance with school homework and assignment and engage in educational discussion and provide advice on study tips

Responsible for day-to-day and EOD sushi production for Mrs Mac's order, which supplies both sushi rolls and hot meals to schools and offices in the metropolitan area of Perth. • Managed staff shift allocation, food preparation, packing and sorting order slips• Maintained overall cleanliness of the commercial kitchen in accordance to HACCP compliances.

• Provided help and guidance in solving the workshop problem for process control unit ‘ENG299 Control Systems and Process Dynamics’ at Murdoch University for one semester. • Assessed students’ performance based on the ability to solve computer workshop.