Samantha Blair Email & Phone Number

Fort Wayne, In, Us

Goshen, Indiana, United States

In my operational management role, I led the development of the company’s Business Intelligence (BI) infrastructure, designing KPI dashboards and custom reports that delivered actionable insights into operations, staff performance, and client metrics. I collaborated with leadership to define strategic KPIs, streamlined data processes for accuracy and enabled real-time performance tracking. These efforts improved efficiency, supported data-driven decisions, and enhanced resource optimization through better trend forecasting.As a detail-oriented Center Administrator dedicated to exceptional support and efficient operations, my core responsibilities include:Front Desk Management: Create a welcoming environment, address inquiries, and engage with parents, staff, and guardians.Facility Oversight: Ensure safety, conduct walkthroughs, manage budgets, and procure supplies.Scheduling & Coordination: Manage client and staff schedules, adjust caseloads with BCBAs, and coordinate efficiently.Communication & Collaboration: Liaise with caregivers and external providers, manage appointments, and ensure documentation accuracy.Administrative Tasks: Oversee PTO, attendance, billing, and staff records.Health & Safety Compliance: Maintain safety standards, support audits, and coordinate with external providers.

South Bend, Indiana, United States

Detail-oriented Office Coordinator with a strong focus on maintaining efficient office operations, payroll management, and file retention. Skilled in reviewing and approving supplies, assigning clerical functions, and ensuring smooth day-to-day office coordination. Proficient in HR functions, including recruiting, interviewing, and managing documentation such as I-9 and W-4 forms.Additionally, I have experience in the scheduling and supervision of Waiver Sites for individuals with disabilities, collaborating closely with case management, BDDS office, and families to ensure effective service delivery. I was dedicated to fostering positive relationships and providing exceptional support to both internal and external stakeholders.My multifaceted skill set and commitment to excellence enable me to contribute to organizational success by maintaining streamlined office operations and optimizing service delivery.

Goshen, Indiana, United States

The Registered Behavior Technician (RBT) services provided by Virtus Health involve one-on-one or group activities as part of behavior analysis services. These services are defined and required by a behavior analysis service plan and may include assisting behavior analysts with assessments. I was responsible for monitoring behavior analysis services, implementing behavioral procedures, collecting and displaying data, and assisting in caregiver training. The ultimate goal is to enhance the independence of each client and provide necessary support to families through training opportunities. iI worked closely with caregivers to implement strategies outlined in the behavior support plan and achieve desired outcomes.I was expected to adhere to Virtus Health's policies and procedures and communicate openly with behavior analysts and Center Directors regarding client availability, service concerns, and other relevant issues. I reviewed behavior plans, document progress notes, support families and caregivers, assist in report development and assessments, and actively participate in meetings.

South Bend, Indiana, United States

Dedicated Case Manager committed to providing comprehensive support and guidance to clients in need. With a focus on meeting their individualized care requirements, I engaged clients regularly to assess their progress, collaborate on treatment plans, and coordinate appropriate educational, vocational, and recreational services.I prioritized ongoing support and ensure 24-hour emergency and crisis consultation availability, fostering a sense of safety and stability for clients. Meticulous documentation of all client interactions, monthly reports, court reports, and treatment plans is a key aspect of the role, maintaining accuracy and clarity.Respecting and valuing cultural diversity, I approached each client with sensitivity and empathy. Upholding strict confidentiality standards, I prioritized privacy and maintain trust in all client interactions.To provide effective and evidence-based care, I assisted clients in securing and maintaining employment, accompany them to court appearances, and coordinate access to community resources. Additionally, I empowered clients by helping them develop essential life skills such as effective parenting techniques, communication, problem-solving, conflict resolution, self-sufficiency, personal responsibility, and responsible thinking.

Mishawaka, Indiana, United States

Highly motivated and customer-focused Guest Services Representative with a passion for delivering exceptional service. Responsible for providing a positive and seamless guest experience at Target. Skilled in handling inquiries, resolving issues, and ensuring customer satisfaction. I successfully contributed to the significant growth of cosmetic product sales, achieving a remarkable increase of 14% in the month of May 2018. Through effective sales strategies and customer engagement, I played a key role in elevating the company's standing in the cosmetic sales ranking. Our efforts resulted in an impressive jump from our previous position to number 78 in the overall company rankings.

Granger, Indiana, United States

Experienced salon receptionist/administrative assistant with exceptional customer service skills and a friendly demeanor. Responsible for creating a welcoming and positive first impression for salon guests. Proficient in handling phone calls, scheduling appointments, operating Point of Sale systems, and managing filing systems.

Associate Of Science - As, Data Analytics, 3.93

Activities and Societies: Member of the IWit Program

Bachelor Of Arts - Ba, Psychology, 3.65

Activities and Societies: Enrolled in Honors program, member of Psy Chi (Psychology Honor Society) Presented outstanding research.