Samuel Mitchell Email & Phone Number

Manchester, England, United Kingdom

Liverpool, England, United Kingdom

Speke, Liverpool

Birkenhead, United Kingdom

Birkenhead, United Kingdom

Birkenhead, United Kingdom

• To ensure the effective and smooth running of the busy 24/7 365 contact centre, whilst ensuring the highest possible level of service is delivered to our customers and suppliers at all times. Operations team leaders.
• To ensure all telephone calls are answered effectively by operations centre agents and in line with the companies booking processes and call structure.
• To help with calls at busy periods to ensure a smooth operation.
• To effectively manage complaints and problematic telephone calls.
• To ensure exemplary communication is utilised with operations centre staff, managers and clients and suppliers to provide an excellent service.
• To effectively train new members of the operations team.

Birkenhead, United Kingdom

• To effectively manage incoming and outgoing telephone calls from both Cabfind.com clients and Cabfind.com suppliers ensuring the best possible levels of service are maintained at all times.
• To take taxi bookings from clients via telephone, fax and E-mail.
• To make outgoing telephone calls to suppliers who are booking or enquiring about taxis.
• To confirm taxi bookings through fax and email for both clients and suppliers.
• To track jobs through various mediums to ensure accurate information is always available.
• To carry out ad hoc projects as directed by a team leader or manager.

Liverpool, United Kingdom

In my role at Venmore I provide administrative support for properties which have beenassigned to me. This involves setting up tenancy agreements and dealing with queries froma range of tenants varying from students to businesses. I also coordinate rent paymentsand create invoices for services required such as maintenance work and referencing by thetenant.