Samuel Mitchell

Samuel Mitchell Email and Phone Number

Senior Consultant @ Slalom | Driving Data-Driven Business Growth @ Slalom
seattle, washington, united states
Samuel Mitchell's Location
Liverpool, England, United Kingdom, United Kingdom
Samuel Mitchell's Contact Details

Samuel Mitchell personal email

n/a

Samuel Mitchell phone numbers

About Samuel Mitchell

With over five years of experience in business intelligence and analytics, I am a senior consultant at Slalom, a global consulting firm that helps clients solve complex challenges and achieve their goals. I leverage my skills in reporting and analysis, new business development, and problem solving to deliver impactful solutions that drive business growth and value for our clients across various industries and domains. As part of a diverse and collaborative team of experts, I contribute to the design and implementation of BI and analytics strategies, systems, and processes that enable data-driven decision making and insights. I also support the development of new business opportunities and partnerships, as well as the delivery of high-quality projects and services. I am passionate about BI and analytics, and I continuously seek to learn and improve my skills and knowledge in this field. I enjoy working with Slalom, as it aligns with my values of innovation, excellence, and customer satisfaction.

Samuel Mitchell's Current Company Details
Slalom

Slalom

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Senior Consultant @ Slalom | Driving Data-Driven Business Growth
seattle, washington, united states
Website:
slalom.com
Employees:
7538
Samuel Mitchell Work Experience Details
  • Slalom
    Senior Consultant
    Slalom Sep 2022 - Present
    Manchester, England, United Kingdom
  • The Very Group
    Senior Business Intelligence Developer
    The Very Group Jan 2022 - Sep 2022
    Liverpool, England, United Kingdom
  • The Very Group
    Senior Bi Analyst
    The Very Group Sep 2019 - Jan 2022
    Speke, Liverpool
  • Itelligent-I
    Analytics Consultant
    Itelligent-I May 2019 - Aug 2019
  • Cabfind
    Data Analyst
    Cabfind Nov 2018 - May 2019
    Birkenhead, United Kingdom
  • Cabfind
    Junior Data Analyst
    Cabfind Mar 2018 - Oct 2018
    Birkenhead, United Kingdom
  • Cabfind.Com
    Operations Team Leader
    Cabfind.Com Nov 2014 - Mar 2018
    Birkenhead, United Kingdom
    To ensure the effective and smooth running of the busy 24/7 365 contact centre, whilst ensuring the highest possible level of service is delivered to our customers and suppliers at all times. Operations team leaders work in a fast paced pressurised contact centre environment therefore its essential successful candidates can work well under pressure and dynamically adapt to new systems and processes.• To ensure all telephone calls are answered effectively by operations centre agents and in line with the companies booking processes and call structure.• To help with calls at busy periods to ensure a smooth operation.• To effectively manage complaints and problematic telephone calls. • To ensure exemplary communication is utilised with operations centre staff, managers and clients and suppliers to provide an excellent service.• To effectively train new members of the operations team.• To effectively manage the operations team through covering shifts, handling staff queries and reporting on staff performance through internal KPI’s.• To manage shift changes whilst ensuring service levels are maintained.• Auditing email and web booking systems to ensure compliance.• To work in accordance with Health and Safety legislation – To fulfil role as the first aid appointed person (Health and Safety Policy)• To adhere to all Equal Opportunities policies.• To work in accordance with the Data Protection Act.• To undertake such other duties that may be reasonably expected.
  • Cabfind.Com
    Operations
    Cabfind.Com Jun 2014 - Nov 2014
    Birkenhead, United Kingdom
    To effectively manage incoming and outgoing telephone calls from both Cabfind.com clients and Cabfind.com suppliers ensuring the best possible levels of service are maintained at all times.• To take taxi bookings from clients via telephone, fax and E-mail.• To make outgoing telephone calls to suppliers who are booking or enquiring about taxis.• To confirm taxi bookings through fax and email for both clients and suppliers.• To track jobs through various mediums to ensure accurate information is always available.• To carry out ad hoc projects as directed by a team leader or manager.• To ensure any service issues are reported to a team leader.• To adhere to all Equal Opportunities policies.• To work in accordance with the Data Protection Act.• To undertake such other duties that may be reasonably expected.• To work in accordance with Health and Safety legislation.
  • Venmores
    Tenancy Supervisor
    Venmores Jan 2013 - Jan 2014
    Liverpool, United Kingdom
    In my role at Venmore I provide administrative support for properties which have beenassigned to me. This involves setting up tenancy agreements and dealing with queries froma range of tenants varying from students to businesses. I also coordinate rent paymentsand create invoices for services required such as maintenance work and referencing by thetenant or landlord. I also undertake basic administrative duties to keep the files on theseproperties up to date, for example answering telephone queries, photocopying and dataentry.

Samuel Mitchell Skills

Customer Service Customer Satisfaction Recruiting Cash Management Mentoring Rotation Rostering Public Speaking Microsoft Word Microsoft Excel Powerpoint Web Development Complaint Management Payroll Problem Solving Team Leadership Conflict Resolution Training Administrative Assistants Invoicing Communication Leadership Management New Business Development Project Planning Sales Time Management

Samuel Mitchell Education Details

  • West Derby Comprehensive
    West Derby Comprehensive

Frequently Asked Questions about Samuel Mitchell

What company does Samuel Mitchell work for?

Samuel Mitchell works for Slalom

What is Samuel Mitchell's role at the current company?

Samuel Mitchell's current role is Senior Consultant @ Slalom | Driving Data-Driven Business Growth.

What is Samuel Mitchell's email address?

Samuel Mitchell's email address is sa****@****ect.com

What is Samuel Mitchell's direct phone number?

Samuel Mitchell's direct phone number is 44 843 658*****

What schools did Samuel Mitchell attend?

Samuel Mitchell attended West Derby Comprehensive.

What skills is Samuel Mitchell known for?

Samuel Mitchell has skills like Customer Service, Customer Satisfaction, Recruiting, Cash Management, Mentoring, Rotation, Rostering, Public Speaking, Microsoft Word, Microsoft Excel, Powerpoint, Web Development.

Who are Samuel Mitchell's colleagues?

Samuel Mitchell's colleagues are Miles Standish, Ayesha Asif Aziz, Ryan Laushway, Kemar Meeks, Lindsay Tavolian, Jonathan Burks, Riko Azuma.

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