Samantha Harvey Email & Phone Number

United Kingdom

Hazardous Waste Disposal

Sandbach, England, United Kingdom

Maintaining customer relationsQuotations Internal Sales and AdminDay to day office dutiesDealing with online orders, website sales and stock count

South Africa

Responsible for developing and maintaining client-business relationships in the Residential Letting Industry, offering Risk Management Solutions to Residential Property Managers through our PayProp Payment Platform including innovative risk mitigation products namely, the PayProp DepositGuarantee offering comprehensive insurance for landlords at an affordable cost to tenants while greatly lowering risk exposure to the Property Managers rental book. The PayProp Tenant Assessment Report (ITC /Credit Check) further lowers risk, not only providing past and current payment history data of potential tenants but calculates the tenants affordability and ability to meet future rental payment obligations.Overseeing the development and implementation of policies that cater to customer relations.Negotiating and networking with key individuals in the Real Estate Industry to assess how PayProp is best able to serve their clients by developing financial products that benefit the Agency, Landlord and Tenant.Developing strategic marketing plans which maximise opportunities as well as create awareness of the PayProp product offering.Hands on training ensuring clients have a solid understanding of our product offering and an intimate understanding of in-depth credit profiles of potential applicants. Ascertaining how best to apply our products and services to each agencies individual needs allowing them to minimize risk, increase revenue and productivity. Developing collaborative marketing and strategic risk management strategies to assist our clients in creating and maintaining a competitive advantage in the industry.Identifying and establishing effective avenues to achieve sales targets and drive growth. Identifying National Market Trends and Tenant Risk, providing our clients with advise, risk mitigation strategies and risk management tools / products to ensure growth and profitability.PayProp Capital/ PayProp is a subsidiary of the GivenGain Group.

Handling All aspects of Customer Relationships, from sales of new products and features, to training on Credit Check, Risk Management and Credit Applications.

Johannesburg Area, South Africa

Full Operational Management of Storage Facility, Sales, Rental, CRM, Customer Service, Direct Marketing Maintain and manage staff activity levels in all areas (cold calling, retention calls, follow-ups, walk-ins) Implement effective marketing strategies, specials, discounts, POP ectMaintain operations in accordance to store budgetsMaintain Facilities, equipment, grounds according to strict Brand StandardsPrepare, daily, weekly, monthly reports on all operational aspects of the businessDrive all revenue areas to exceed targets, monitor, effectively manage operating costsEnsure All Merchandising Sales Targets are met, pushing “up-sell”Maintain 90% Rental Capacity (square meterage yields)Quotations, Invoicing, Daily Capturing of payments, Process banking to run accurate daily reports Process debit orders Full Debtors and Creditors FunctionManage all admin tasks, delegate accordinglyManage all financially related aspects of facilityEnsure grounds and facilities are maintained, manage maintenance issues, Ensure daily facility Brand Standards are fully maintainedEnsure all staff are in uniform and well presented at all timesManage Human Resources effectively to achieve Company ObjectivesPrepare weekly shift schedules & job cards to maintain 24hr staffing while managing overtime costsEffectively train all new staff appropriately according to company guidelinesEnsure all staff members are able to maximize personal development opportunities through trainingEnsure all staff meet their KPI’s Issue and record all disciplinary actions that ariseMaintain Superior Customer Service at all timesProactively manage any complaints - Create an enjoyable environment for staff and customersDaily monitoring & recording of marketing channels, customer feedback to maintain up to date market research report

Illovo

Source new mandates( cold canvassing, telemarketing, networking) Designing strategic marketing and advertising campaigns–generating interest in mandates Sourcing, creating and maintaining relationships with buyers Property Valuations Qualifying potential buyers Being informed on the current market in all areas Market mandates as well as company in the best light (Road Shows, Charity Auctions, ect) Constant feedback to sellers and buyers Price counselling Preparing and presenting detailed proposals to sellers on their property Generating, hype, excitement, buyers and branding on auction Day Handling bank repossessed auctions (FNB AND Nedbank) Training new brokers

Source new mandates Show houses – generating interest in mandates Run with buyers Property Valuations Viewing of ERL listings weekly Being informed on the current market and area Market mandates as well as company in the best light Constant feedback to sellers and buyers Price counselling

P.A ResponsibilitiesAll assistance required by M.D work related as well as personal.Booking doctor’s appointments and accompanying M.D to medical appointments.Shopping for household groceries and furnishing pvt home, Decorating home, running of household, dealing with all private and confidential matters booking of flights/rental cars, hotel reservations, holiday reservations.Attending business trips and dinners/functions.Taking minutes in meetings (Staff and Confidential).Managing M.D’s calendar and appointmentsRealty/Property Co-ordination Responsibilities:Managing the property inv c0. (Immelwade Investments) dealing with estate agents, rental agents, maintenance, renovations, registrations of properties, electrical certificates Aiding in management of game farm -feed, salaries, supplies sourcing quotes and ordersSales Co-ordinationMonitoring Field Sales Rep’s, input&motivation in Sales meetings, assisting in the internal sales office, preparing quotes for customers and rep’s, processing of orders, customer quarries,pro-forma invoices, Delivery Notes (AccPacc), CRM, sales support to Phalaborwa and Durban Branches, dealing with suppliersMarketing Co-ordinationsSourcing of quotations for marketing and promotional material (calendars, brochures, t-shirts, caps)Ordering and designing of marketing materials.Arraigning and attending of CRM FunctionsDesign of product brochuresCorporate Image of offices and company look and feelAdmin Management and HR DutiesRelief on reception, aiding finance and admin department when short staffed (writing company cheques, petty cash journals for Nordbak, Immelwade Investments and King Chemicals (Holding Company), BankingSourcing of new staff, selecting candidates for interviews and holding pre-interviews, Training of new admin staff, Sitting in on disciplinary hearingsStationary, paper orders Dealing with I.T Issues

Johannesburg Area, South Africa

Direct Marketing Industry.Assist in all areas of the marketing function.Implement and Carry out all direct marketing strategies set out by the Marketing and Merchandising Director.Feedback to National Sales Director and training departments to ensure marketing and brand unity throughout all departments.Writing of all marketing materials (weekly & monthly).Designing of all marketing materials (weekly & monthly).Dealing with suppliers (product development and marketing materials, orders).Maintaining Stock levels of Sales Aids (Placing shipment orders at timely planned and monitored fashion, monitoring warehouse storage availability) Purchasing/Merchandising function, Co-ordinating, writing and design of all Monthly Marketing Literature for all distributors nationally, Managing and co-ordinating of all corporate monthly functions (70 delegates to 4000 delegates) (event booking, planning, co-ordinating)Booking flights and accommodation for delegates (international and local),Maintain relationships with distributors and suppliers, Motivate and gather field & competitive knowledge from distributors, Updating of product catalogue (selecting new products, working with photographers, and design teams)Gather quotes and pricing on all sales aids and promotional items, as well as placing orders and keeping stock levels balancedSourcing new product ideas to aid market penetration

Midrand

Information Technology Industry (I.T Business Solutions).Assist in all areas of the marketing function.Create and update company collateral.Plan and manage customer events.Manage and update company website.Assist in the strategic planning of marketing activities in order to Generate demand within the customer base in turn generating additional sales revenue.Ordering of all promotional items.Develop internal company morale and teamworkPR support to print media

Rivonia

Advertising Agency -FMCGHandle multiple FMCG Client Budgets and AccountsTo take responsibility for the entire exceptional and operational aspects of the advertising campaign, in terms of co-ordinating a national promotion and brand awareness campaign from inception to final stage.Recruitment of suitable profiled promoters.Booking of these Promoters into stores.Relationship management: promoters, suppliers, agents, Clients.Development of training materialsProvisions of point of sale, and other promotional material to Promoters.Deal with multiple suppliers and logistics of all stock to national Offices.Manage and maintain weekly liaisons with national agents.Management of the entire campaign process, parties and Deadlines.Regular and periodic reporting to the client (FMCG)and managementContingency planning and crisis management of campaign Process.Brand Activations and Launches

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, Nqf Level 7

Master Practitioner In Real Estate (Mpre), Real Estate, Nqf Level 5 Principal Estate Agent

Re 5 Fias Regulatory Examination - Financial Advisory Qualification, Insurance, Re 5

International Marketing Management Dip.- Imm Diploma, International Marketing Management, Nqf4

Matric With Exemption, 12

Activities and Societies: Transvaal Horse Riding Team for Showing and Dressage Netball Team Speech and Drama Team