• Leading the product development process, while collaborating with stakeholders to define vision, and strategy, and prioritize product features based on customer feedback, market trends, and business needs. • Work closely with cross-functional teams, including designers, developers, and quality assurance.• Champion the voice of the customer and ensure that product decisions are made with the end-user in mind.• Translating product requirements into user stories, with acceptance… Show more • Leading the product development process, while collaborating with stakeholders to define vision, and strategy, and prioritize product features based on customer feedback, market trends, and business needs. • Work closely with cross-functional teams, including designers, developers, and quality assurance.• Champion the voice of the customer and ensure that product decisions are made with the end-user in mind.• Translating product requirements into user stories, with acceptance criteria ensuring ease of consumption• Conducting and facilitating sprint planning meetings, including refinements, retrospectives, stand-ups, and sprint reviews. • Removing impediments and roadblocks to ensure the team’s progress and maintain a focus on delivering business value. • Identifying risks and potential outcomes while proposing mitigation strategies and solutions to accomplish objectives.• Continuously coach team and stakeholders on agile principles and best practices and promote self-organization and continuous improvement. • Fostering a culture of transparency, trust, and open communication. Show less

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.• Coach the scrum team to become self-organized, cross functional, and highly efficient team that delivers high quality product. • Work closely with product owner in backlog management to define story scope and objectives.• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.• Protect development team from outside… Show more • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.• Coach the scrum team to become self-organized, cross functional, and highly efficient team that delivers high quality product. • Work closely with product owner in backlog management to define story scope and objectives.• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. • Use key metrics (Burndown & Velocity) to help deliver committed work. • Protect team from over-commitment.• Empowered teams to self-organize and grow cross-functionality.• Work closely with RTE to standardize work across 6 teams.• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams• Help transform a waterfall environment to agile.• Develop an all API team to full stack to own features completely and independently.• Manage Scrum boards (physical or virtual) Show less

• Educated and reinforced scrum methodology and agile framework to team members• Stepped in as supervisor/leader to monitor progress on projects allowing QA lead to prioritize work resulting in new clients• Planned QA test schedules in accordance with project scope to meet delivery dates• Provided suggestions to the client on enhancing the user experience, which were implemented and enhanced client satisfaction• Ensured product and services met the established standards of… Show more • Educated and reinforced scrum methodology and agile framework to team members• Stepped in as supervisor/leader to monitor progress on projects allowing QA lead to prioritize work resulting in new clients• Planned QA test schedules in accordance with project scope to meet delivery dates• Provided suggestions to the client on enhancing the user experience, which were implemented and enhanced client satisfaction• Ensured product and services met the established standards of quality resulting in client satisfaction and contract extensions• Developed 4 week training plan for all new hires to build QA team, understand scrum practice, defect tracking tools, and ensure team members understood and correctly executed tasks• Facilitated sprint planning, daily scrums, retrospectives• Created daily, weekly, and monthly reports to monitor QA progress, and reported to upper management Show less

• Maintained all Baton Rouge classroom equipment, installed software, exercise files, movied equipment, and troubleshooted issues.• Gained expertise in WAN equipment and setup, and able to do troubleshooting of the routers, WiFi AP, switches, and modems.