Samuel Osemwingie Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Created data pipelines and processes to enable data-driven research decisions Worked with graduate students and analytics team to plan and create data visualizationsPre-processed, handled, and cleaned large datasets to be graded and analyzed

Houston, Texas, United States

Conducted trend analysis of research data using Excel and RCollected survey data from a diverse sample by administering, updating, and analyzing surveys Constructed data visualizations in PowerBI for trend analysisCreate reports on research data using different software

Answered over 25+ inbound phone calls an hour assisting customers using knowledge of products and policies along with critical thinking skillsActed as a liaison to customers through phone, chat, and email communication to track orders, complete transactions, and problem solving solutionsCompiled and organized client data into a shared database (Oracle BUI) [Typing speed: 65 WPM]Amplified shopper experience and expanded customer loyalty using interpersonal skillsIntroduced updated policies and instructions using knowledge from customer-facing experience

Coordinated store duties and donation schedule between 12 employees. Led team through front of house tasks, donation receiving/organizing, scheduling and rotations.Achieved a 75% growth in sales of 2 departments by implementing new displays and promotions that increased the number of customer interactions and built shopper loyaltyEnhanced buyer retention with robust product knowledge and banter leading to 10% in overall sales and donationsBalanced 3 cash registers daily and calculated sales Assisted Spanish-speaking customers with transactionsAssisted women’s shelter tenants in selecting goods to establish new post-shelter residence

Houston, Texas, United States

Acted as a liaison between buyers and management to process large (>50 piece) orders Enrolled over 15 customers a week to company rewards programChecked out customers while organizing the front of store and greeting patrons at the same timeCoordinated setting up of displays and recreational room for events and parties