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Samrat Bhowmick Email & Phone Number
Manager - Information and Cyber Security
at
EXL
1 work email found
@exlservice.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager - Information and Cyber Security
Location
Pune, Maharashtra, India
Company size
Who is Samrat Bhowmick? Overview
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Quick answer
Samrat Bhowmick is listed as Manager - Information and Cyber Security at EXL, a with 39170 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at exlservice.com and a matched LinkedIn profile for Samrat Bhowmick.
Samrat Bhowmick previously worked as Manager - Information & Cyber Security at Exl and Team Manager at Allstate. Samrat Bhowmick holds Bsc In Hospitality & Hotel Administration, Hotel Management from Julien Day School - India.
Company email context
Email format at EXL
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{first}.{last}@exlservice.com
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AeroLeads found 1 current-domain work email signal for Samrat Bhowmick. Compare company email patterns before reaching out.
Profile bio
About Samrat Bhowmick
Team Lead - Operations. Expertise in Operation Management & Process Compliance as well.Currently manage a team of 20 people. Client relationship management, people engagement & development are some of the key deliverable in my role. Expertise in Operation Management, Client Management, Team Management, Process Compliance and Process Improvement,as well.
Listed skills include Client Management, Process Compliance, Team Management, Operations Management, and 2 others.
Current workplace
Samrat Bhowmick's current company
Company context helps verify the profile and gives searchers a useful next step.
Exl
9 roles
Samrat Bhowmick work experience
A career timeline built from the work history available for this profile.
Manager - Information And Cyber Security
Team Manager
Feb 2021 - Jan 2022
Team Manager
Possess excellent interpersonal, communication & organizational skills with proven abilities in process compliance, team management and customer relationship management.Managing a team of 30+ advisors dealing with queries for retail customers on purchases made online and store.Maintains and improves call center operations by identifying and resolving problems, preparing and completing action plans and monitoring call audits
Nov 2015 - Feb 2021
Team Leader
Summary of Skills• Ensure that the revenue targets are met consistently and every additional incentive opportunity is capitalized upon• Ensure 100% accuracy on the invoices generated• Possess excellent interpersonal, communication & organizational skills with proven abilities in process compliance, team management and customer relationship management• Providing the career path for each of the team members after mapping their needs• Trained Green Belt from Motorola Solutions• Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLA’s• Adopt in understanding client requirements, eliminating unnecessary procedures & accordingly fine tuning the processes• Possess strong process improvement skills to deliver best in class performance through focused rigor on process compliance in order to meet individual and team targets• Knowledge of WFM tools like VerintKey Deliverable:• Revenue Maximization• Invoicing• Monthly Dash boarding• Client Management• People:o Attrition o Engagemento Career Progression Planning• Daily, weekly and monthly client reporting• Process Compliance• Dispute Management• Day to Day Operation
Nov 2012 - Nov 2015
Quality Compliance Analyst
1.Responsible for Quality Assurance,maintaining the Quality Standards and KPIs through transaction monitoring/coaching.2.Responsible for working with new process migrations certification of new hires, setting up of audit/measurement system with client.3.Responsible for client reports, training, client interactions with respect to procedures, maintaining QSDs.4. A part of process improvement team for ongoing projects.
Dec 2010 - Oct 2012
Customer Care Executive
Dec 2008 - Dec 2010
Technical Support Analyst
•Taking inbound calls for US based IT firm•Technical troubleshooting for B2B process
Nov 2006 - Jul 2008
Team & coworkers
Colleagues at EXL
Other employees you can reach at exlservice.com. View company contacts for 39170 employees →
SS
Saiuma Swamy
Colleague at ExlIndia
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RK
Rupinder Kaur Sidhu
Colleague at ExlDelhi, India
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NB
Nitin Bhatt
Colleague at ExlGurgaon, Haryana, India
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DG
Darla Gomez
Colleague at ExlSanta Rosa, Central Luzon, Philippines
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KS
Kanika Sharma
Colleague at ExlNoida, Uttar Pradesh, India
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RK
Rajesh Kumar Ahirwar
Colleague at ExlNoida, Uttar Pradesh, India
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AD
Anubhab De
Colleague at ExlKolkata, West Bengal, India
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AA
Abhie Alba
Colleague at ExlPhilippines
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DM
Diego Mckay
Colleague at ExlCity Of Cape Town, Western Cape, South Africa
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MB
Mousumi Biswas
Colleague at ExlPune, Maharashtra, India
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Saiuma Swamy
Colleague at ExlIndia
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RK
Rupinder Kaur Sidhu
Colleague at ExlDelhi, India
View →
NB
Nitin Bhatt
Colleague at ExlGurgaon, Haryana, India
View →
DG
Darla Gomez
Colleague at ExlSanta Rosa, Central Luzon, Philippines
View →
KS
Kanika Sharma
Colleague at ExlNoida, Uttar Pradesh, India
View →
RK
Rajesh Kumar Ahirwar
Colleague at ExlNoida, Uttar Pradesh, India
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AD
Anubhab De
Colleague at ExlKolkata, West Bengal, India
View →
AA
Abhie Alba
Colleague at ExlPhilippines
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DM
Diego Mckay
Colleague at ExlCity Of Cape Town, Western Cape, South Africa
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MB
Mousumi Biswas
Colleague at ExlPune, Maharashtra, India
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1 education record
Samrat Bhowmick education
FAQ
Frequently asked questions about Samrat Bhowmick
Quick answers generated from the profile data available on this page.
What company does Samrat Bhowmick work for?
Samrat Bhowmick works for EXL.
What is Samrat Bhowmick's role at EXL?
Samrat Bhowmick is listed as Manager - Information and Cyber Security at EXL.
What is Samrat Bhowmick's email address?
AeroLeads has found 1 work email signal at @exlservice.com for Samrat Bhowmick at EXL.
Where is Samrat Bhowmick based?
Samrat Bhowmick is based in Pune, Maharashtra, India while working with EXL.
What companies has Samrat Bhowmick worked for?
Samrat Bhowmick has worked for Exl, Allstate, Capita India, Exl Services, and Exl Service.
Who are Samrat Bhowmick's colleagues at EXL?
Samrat Bhowmick's colleagues at EXL include Saiuma Swamy, Rupinder Kaur Sidhu, Nitin Bhatt, Darla Gomez, and Kanika Sharma.
How can I contact Samrat Bhowmick?
You can use AeroLeads to view verified contact signals for Samrat Bhowmick at EXL, including work email, phone, and LinkedIn data when available.
What schools did Samrat Bhowmick attend?
Samrat Bhowmick holds Bsc In Hospitality & Hotel Administration, Hotel Management from Julien Day School - India.
What skills is Samrat Bhowmick known for?
Samrat Bhowmick is listed with skills including Client Management, Process Compliance, Team Management, Operations Management, Invoicing, and Qc Tools.
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