1. INSTALLING, CONFIGURING AND TROUBLESHOOTING OF COMPUTER HARDWARE, NETWORK, MICROSOFT OS, APPLICATIONS, MICROSOFT PRODUCTS (OFFICE 2007, 2010, OFFICE 365) AND ADOBE PRODUCTS.2. INSTALLATION, MAINTENANCE & TROUBLESHOOTING OF NETWORK PRINTERS, SCANNERS & OTHER ACCESSORIES.3. WINDOWS MIGRATION FROM XP TO 7, WINDOWS 8 & WINDOWS 8.1.4. CONFIGURING, MANAGING, MAINTAINING AND TROUBLESHOOTING OF CCTV, BIO-METRIC ATTENDENCE SYSTEMS.5. TROUBLESHOOTING SYSTEM AND NETWORK PROBLEMS AND DIAGNOSING AND SOLVING HARDWARE OR SOFTWARE FAULTS.6. SETTING UP NEW USER’S ACCOUNTS & PROFILES & DEALING WITH PASSWORD, SECURITY & ANTIVIRUS ISSUES.7. CONFIGURING ROUTER, WIRELESS ACCESS POINT, I-PAD, ANDRIOD PHONES, TABS, MODEM, SWITCHES & INTERNET.8. INSTALLATION AND CONFIGURATION OF MS-OUTLOOK AND THUNDERBIRD, PST CREATION, TROUBLESHOOT PST RELATED ISSUES AND RECOVERY.9. CONFIGUREING US, UK, AUSTRALIA PROXY IN CHROME & MOZILLA FIREFOX.10. INSTALL ING & TROUBLESHOOTING DIFFERENT SOFTWARES, ANTI-VIRUS & FIREWALL (WINDOWS & ZENTYAL).11. RESOLVING BRANCH PROBLEMS PHYSICALLY OR REMOTELY THROUGH REMOTE DESKTOP SOFTWARE,TEAM VIEWER, AMMYY ADMIN OR OVER PHONE OR E-MAIL.12. DATA RECOVERY FROM A CORRUPTED OS OR HARDDISK THROUGH THIRD PARTY SOFTWARE.

1. RESPONSIBLE FOR EFFECTIVE PROVISIONING INSTALLATION/CONFIGURATION, OPERATIONS AND MAINTENANCE OF SYSTEM HARDWARE AND SOFTWARE AND RELATED INFRASTRUCTURE.2. PERFORM DAILY SYSTEM MONITORING, VERIFYING THE INTEGRITY AND AVAILABILITY OF ALL HARDWARE, NETWORK, SERVER RESOURCES, SYSTEM AND APPLICATION LOGS, AND VERIFYING COMPLETION OF SCHEDULED JOBS SUCH AS BACKUPS.3. MAXIMIZING NETWORK PERFORMANCE BY MONITORING PERFORMANCE, TROUBLESHOOT NETWORK PROBLEMS AND OUTAGES, SCHEDULING UPGRADES4. UNDERTAKING DATA NETWORK FAULT INVESTIGATIONS IN LOCAL AREA ENVIRONMENTS, USING INFORMATION’S.5. SUPPORT AND ADMINISTRATION OF WINDOWS AND SOFTWARE FIREWALL ENVIRONMENTS IN LINE WITH IT SECURITY POLICIES.6. SUPPORT LAN’S, DOMAINS, DHCP, WORKGROUPS, NETWORK SEGMENTS, INTERNET AND INTRANET SYSTEMS.7. RESPOND TO REQUESTS FOR COMPUTER ASSISTANCE FROM USERS EXPERIENCING PROBLEMS WITH HARDWARE, SOFTWARE, NETWORKING, PRINTERS, SCANNERS, ETC.8. MAINTAIN NETWORK FACILITIES IN INDIVIDUAL MACHINES, SUCH AS DRIVER’S SETTINGS OF PERSONAL COMPUTERS, LAPTOPS AS WELL AS PRINTERS AND SCANNERS.9. ADMINISTER SERVERS, DESKTOP COMPUTERS, LAPTOPS, PRINTERS, SCANNER, ROUTERS, SWITCHES, WI-FI, FIREWALLS, ANTIVIRUS, PHONES, PERSONAL DIGITAL ASSISTANCES, SMARTPHONES, SOFTWARE DEPLOYMENT, SECURITY UPDATES AND PATCHES.10. SUPPORT ON SOFTWARE’S LIKE AUTODESK PRODUCTS, MICROSOFT OFFICE AND OS PRODUCTS, ADOBE PRODUCTS, KASPERSKY ANTIVIRUS, BROWSERS, MOZILLA PRODUCTS, ETC.11. CONFIGURATIONS AND TROUBLESHOOTING OF OUTLOOK AND MOZILLA THUNDERBIRD EMAIL CLIENT.