Samreet Kaur Email & Phone Number

Toronto, Ontario, Canada

• Orchestrated efficient store openings and closings, optimizing employee schedules to ensure seamless transitions while reducing overtime by 15%.
• Demonstrated outstanding cash management skills by maintaining 100% cash register accuracy over the tenure, overseeing an average daily cash flow of $5,000.
• Spearheaded staff training initiatives, improving team performance and customer satisfaction, resulting in a 20% increase in positive customer feedback.
• Implemented loss prevention strategies, leading to a 30% reduction in inventory shrinkage and enhancing overall profitability.
• Maintained store compliance with company policies and safety regulations, resulting in a spotless record during quarterly audits and inspections.
• Coordinated employee rotations and duties to ensure optimal productivity and customer service, consistently achieving an 85% customer satisfaction rating during peak hours.

Toronto, Ontario, Canada

• Assisted customers and increased cross-selling orders by 80% through interpersonal and people skills gained in the hospitality industry.
• Pitched and onboarded clients for loyalty and memberships and followed up with 2K+ customers to ensure receipt, increased product satisfaction by 87%
• Invented innovative ways to stock and display new items in a store List that attracted 1.2K clients daily, created a display design that enabled 80% of customers to select apparel without assistance.
• Accomplished creating store ownership and entrepreneurial mindset by training staff in job duties, and sanitation and safety procedures.
• Reduced rate of error by 90% entering data related to supplier information, product codes and quantities into the database while directing request processing and transportation.

Etobicoke, Ontario, Canada

• Achieved 100% accuracy in invoicing by verifying and validating job information, reducing billing errors by 15%.
• Prepared and maintained comprehensive financial statements, including balance sheets, income statements, and cash flow statements, resulting in accurate financial reporting and informed decision-making.
• Reconciled bank statements with precision, ensuring accurate management of accounts payable and accounts receivable. Achieved an impressive 95% accuracy rate, minimizing discrepancies.
• Implemented efficient inventory management techniques, reducing stock outs by 20% and enhancing product availability for customers.
• Improved accuracy and efficiency by updating data entries, precisely updating caller profiles, and increased customer satisfaction by 2X by aiding queries.
• Orchestrated efficient team management and communication across international teams, enhancing cross-geography collaboration and streamlined operations.

Toronto, Ontario, Canada

• Assisted customers and increased cross-selling orders by 80% through interpersonal and people skills gained in the hospitality industry.
• Increased revenue by 20% by receiving through working cross functionally with multiple teams across departments to build up restorative and preventive activity plan while communicating plans & procedures
• Worked in store operations, helped in lean supply chain, spearheaded multiple strategic sourcing & planning initiatives for managing Merchandising & inventory management.
• Streamlined record release processes by administering efficient policies and procedures, reducing turnaround time for processing requests by 30% and improving overall operational efficiency.
• Designed an effective business development strategy, boosted customer experience, and strategically increased business retention by 50%.

Diploma In Business Management, Business, Management, Marketing, And Related Support Services, More Than 80% Marks Achieved In Three Semesters| Received Dean Honor Award.

A business management program is designed to equip students with the knowledge, skills, and competencies necessary to manage and lead.

High School Diploma, Business/Commerce, General, Achieved A Remarkable 95% Marks And Ranked Second Position In Class.