Please complete the CAPTCHA to continue
@saminal.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Sam Johnson is listed as Technical Support and Customer Service Expert at Pinnacle IT, a company with 13 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a work email signal at saminal.com and a matched LinkedIn profile for Sam Johnson.
Sam Johnson previously worked as Service Desk Manager at Pinnacle It and National Service Desk Manager at New Era Technology Au.
This section adds company-level context without repeating Sam Johnson's masked contact details.
AeroLeads found 1 current-domain work email signal for Sam Johnson. Compare company email patterns before reaching out.
As a National Service Desk Manager, my experience has allowed me to develop a range of skills that have proven invaluable in managing a diverse team of service desk professionals nationally. With a deep understanding of the technical support and customer service aspects of the role, I am committed to providing our clients with the highest level of technical assistance and support while minimizing their stress and maximizing their productivity.Over the years, I have gained a broad range of experience across multiple technologies and procedures, enabling me to quickly identify and resolve complex technical issues. I recognize that the success of any Service Desk operation is rooted in the human element, and I prioritize building strong relationships with both our clients and our team members. By fostering a collaborative and productive work environment, I have been able to build a service desk team that is responsive, dynamic, and consistently delivers on its commitments.As a leader, I believe in leading by example and creating a culture of continuous improvement. By prioritizing ongoing training and development for my team members, I ensure that they have the skills and knowledge necessary to provide the highest level of service and support to our clients. I am passionate about leveraging my technical support, customer service, and leadership skills to deliver exceptional service and support, and I look forward to connecting with like-minded professionals who share my commitment to excellence. Please feel free to reach out to me via LinkedIn mail.
Listed skills include Windows Server, Microsoft Exchange, Vmware, Servers, and 35 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Brisbane, Queensland, Australia
As Service Desk Manager, I oversee a dedicated team of analysts and sysadmins committed to delivering top-notch service desk and NOC services. My aim is to crystallize our culture of Exceptional Service while fostering the technical growth of our team members. Committed to continuous improvement, we strive for consistent excellence.
After working with AUS IT for over ten years - beginning at entry-level in the Remote Support Team, moving through Senior Engineering to most recently managing the Remote Support team - the transition to New Era Technology has provided an opportunity for me to further extend my management skills.As National Service Desk Manager, I am committed to ensuring.
Brisbane, Australia
Responsible for the day-to-day operations, development, and effectiveness of the Remote Support Services team. Working with the Senior Engineering team we aim to provide responsive, friendly IT support to our clients.
Brisbane, Queensland
I work within Aus IT's Remote Support Services team, providing fast response reactionary support to our clients. My primary responsibility is to provide high-level technical support to the RSS engineers, ensuring a rapid resolution to support requests regardless of complexity.
Brisbane, Queensland
I am a member of Aus IT's Remote Support Services team providing desktop and server support to SMBs nationwide and internationally, whether over the phone or via remote support software.I am also primarily responsible for support of a managed services client, as an on-site and remote resource and client-facing contact.
Responsible for Level 1 to 3 Helpdesk Support for all clients; Onsite support with a focus on application and server updates and upgrades; Managed and performed server and infrastructure deployments.
Consumer support and sales: Speccing custom built PCs according to requirements and budget; Technical support advice and PC repairs; sales of Notebooks, PCs and PC accessories/consumables.
Assisting in delivery and installation of White and Brown Goods: logistics and technical configuration of devices ranging from freeview digital TV tuners to combination Washer-Dryer units.
Other employees you can reach at pinnacleit.com.au. View company contacts for 13 employees →
Daniel Burg
Colleague at Pinnacle It
Bundaberg Central, Queensland, Australia, Australia
View →
KB
Karl Banks
Colleague at Pinnacle It
Darwin City, Northern Territory, Australia, Australia
View →
KW
Katrina Wills
Colleague at Pinnacle It
Greater Brisbane Area, Australia
View →
RW
Richard Weaver
Colleague at Pinnacle It
Greater Brisbane Area, Australia
View →
SM
Sajedul Memory
Colleague at Pinnacle It
Bangladesh, Bangladesh
View →
ES
Emma Stapleton
Colleague at Pinnacle It
Greater Brisbane Area, Australia
View →
JP
Janaki Poopalasingam
Colleague at Pinnacle It
Brisbane City, Queensland, Australia, Australia
View →
DY
Dean Younger
Colleague at Pinnacle It
Murrumba Downs, Queensland, Australia, Australia
View →
SN
Scott Nancarrow
Colleague at Pinnacle It
Mountain Creek, Queensland, Australia, Australia
View →
KD
Kelly Dolan
Colleague at Pinnacle It
Ebbw Vale, Queensland, Australia, Australia
View →
Quick answers generated from the profile data available on this page.
Sam Johnson works for Pinnacle IT.
Sam Johnson is listed as Technical Support and Customer Service Expert at Pinnacle IT.
AeroLeads has found 1 work email signal at @saminal.com for Sam Johnson at Pinnacle IT.
Sam Johnson is based in Greater Brisbane Area, Australia, Australia while working with Pinnacle IT.
Sam Johnson has worked for Pinnacle It, New Era Technology Au, Aus It, Country Consulting Pty Ltd, and Northbridge Computers.
Sam Johnson's colleagues at Pinnacle IT include Daniel Burg, Karl Banks, Katrina Wills, Richard Weaver, and Sajedul Memory.
You can use AeroLeads to view verified contact signals for Sam Johnson at Pinnacle IT, including work email, phone, and LinkedIn data when available.
Sam Johnson is listed with skills including Windows Server, Microsoft Exchange, Vmware, Servers, Help Desk Support, Windows, Microsoft Office, and Managed Services.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Sam Johnson you were looking for.
