Highly motivated, results oriented HR Director with wide-ranging experience in client communications, sales, developing client service and organisation values, project management and human resources. Extensive background in both small and large organisations with strong problem solving and interpersonal skills. Exceptional capacity to develop solutions and strategically apply knowledge.

KEY COMPETENCIES: 
ORGANISING AND PLANNING
. Successfully project managed the development of over 20 franchises throughout Australia providing staffing, training and processes. 
RELATIONSHIP MANAGEMENT
. Developed and maintained key relationships with up to 45 businesses across 5 states establishing critical pathways and strategies for business practices.
Development of staff in accordance with talent identification, providing mentoring and educational opportunities and encouraging growth for staff at all levels.
COMMUNICATION
. Successfully developed and delivered a Certificate IV course, ultimately moving this IP into a business wide operations manual distributed nationally. Teaching Certificate III and IV level courses for diverse groups ranging from high school to mature age students

.CURRENT CLIENTS include: Samsonite, Monash University, The Reject Shop, Lend Lease, Honda, Ambulance Victoria, Carers Victoria, the Institute of Chartered Accountants and Stephanie Alexander Kitchen Garden Foundation

PREVIOUS EXPERIENCE
GENERAL MANAGER- Franchising. Broad experience in cost centre management, client relations, and HR and process management

NATIONAL TRAINING & HR MANAGER-Franchising. Strong focus on systems development for ongoing quality and continuous improvement.

SPECIALTIES: 
Organisational Development & Quality Improvement
; Talent Management,
 Business Management;
 transforming business practice to improve profitability and sustainability, 
Communication
 Problem Solving