Samson Mccahon Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Calgary, Alberta, Canada

-Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics-Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters-Respond and resolve customers’ concerns.

-Conduct weekly coaching sessions with agents to improve performance-Host monthly team meetings to engage employees-Have monthly check-ins goal setting and career planning with team-Provide performance management when necessary

-Conduct on-the-job training of new employees to set employees up for success-Teach a number of in class sessions a day on skill best practices-Create the plan for 2 week training to ensure new hires are fully prepped to do their job effectively and efficiently-Maintain a fun and friendly environment to boost culture and minimize attrition-Receive inbound.

-Receive inbound calls from clients regarding delinquent accounts; Accounts Receivable -Developing excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections-Place outbound calls to create payment arrangements and process payments-Possess and demonstrate professional and friendly attitude and be able.

-Business Consulting and Administrative Support for Small Business Owners -Strong ownership mentality-Worked with various clients from Amazon.com to Sole Proprietors and Entrepreneurs-Human Resource and Operations Administrative Support for Large Processing Warehouse-Recruiting contracts with various small companies-Knows what it takes to get the job.

-Screened and hired new employees-Put together invoices for over 50 clients and processed payments-Time Management and Organization skills honed managing 30 clients at a time -Demonstrated awareness of how to run a business by taking charge in the owner’s absence and proactively creating simple business/marketing plans for clients -Technological skills.

- Put together and quality assured invoices for a large client- Honed presentation skills organizing and running monthly safety meetings- Management skills ensuring employees obtained security clearances and D&A tests - Experience processing new hire papers and registering employees for benefits- Experience making Records Of Employment- Utilized computer.

Vancouver, Canada

Project Manager for the "Let's Can Hunger Project" in charge of raising donations and awareness about hunger in Canada.- Interpersonal skills developed managing team member relationships- Effective time management skills to set up weekly meetings and occasional events- Leadership qualities to delegate tasks and set weekly/monthly/yearly goals- B2B skills.

Vancouver, Canada

- Analytical skills from conducting research through different social mediums- Good phone manner developed through cold-call research interviews- Skilled using Microsoft Office to transcribe, code and enter interview data- IT skills honed through running PR mediums including websites and social media

Surrey BC

- Interpersonal skills training new team members- Fast learning capabilities developed through working in fast-paced environment- Hard working and dedicated working overnight shifts- Able to multitask and use effective time management to cover all tasks- Works well in a group, communicating with team even in a loud environment