Samson Misganaw Email & Phone Number

Addis Ababa, Ethiopia

As Lead QA Engineer, I manage a team responsible for ensuring the quality of a web application used by a telecom company for sales and distribution. My leadership role involves overseeing requirement reviews, test planning, and execution while aligning our QA strategies with business objectives. I collaborate closely with stakeholders, product managers, and external vendors to address issues and ensure seamless integration of changes into the system.In this role, I mentor and guide other team members, ensuring the team adheres to best practices in automation and manual testing. I also focus on improving cross-functional collaboration with developers, ensuring that quality remains a top priority from development to production. Using agile methodologies, I work to meet delivery timelines and maintain system reliability through operational support, including diagnosing and resolving issues. Also the role involves overseeing deliverables to ensure timely delivery while mitigating technical debt.

Addis Ababa, Ethiopia

In this role, I have actively contributed to the development and quality assurance of a web application used by a telecom company for sales and distribution. My responsibilities include reviewing requirements, writing and executing test cases throughout the development cycle, and ensuring that products conform to high-quality standards. I have developed automation tests using Kapptivate to streamline testing processes and have worked closely with application vendors to resolve issues efficiently. Additionally, I provide operational support, diagnose problems using application's database, logs and recommend solutions to improve system reliability and performance. My role also involves troubleshooting production issues, enhancing system stability, and delivering timely solutions, adhering to the agile and scrum methodologies to ensure on-time project delivery.

Addis Ababa, Ethiopia

Managed IT infrastructure and developed IT solutions for business needs.