Sam Tidwell Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area

• Streamlines and creates documentation for new client on-boarding to confirm all work is complete and on time
• Observes current processes and offers ideas and recommendations on how to best improve and document work flows and procedures
• Documents all issues, work, time, communications, and solutions with technical team through internal reporting system
• Ensures technical team are properly entering time and meeting quotas using daily metrics
• Assists with handling client requests and issues as needed
• Assists with managing and scheduling project work for Lead Technician

Boise, Idaho Area

• Promoted within a year to assist in sourcing out defects, reduce scrap, and improve product quality
• Sourced and reduced a common defect occurrence on product from 20% to 4% by implementing a new cleaning step
• Streamlined defect investigations by utilizing statistical data analysis techniques and building defect trend charts
• Performed daily assessments of first pass yield failures and investigated problem areas through data collection and review
• Presented to department head weekly to determine needed manufacturing changes for product quality improvements
• Assisted process engineers to improve product and process quality using RCA, SPC, and statistical data analysis

Boise, Idaho

• Aided in the production of photomasks used in the manufacturing of semiconducting wafers
• Worked twelve hour rotating shifts to meet manufacturing and cycle time deadlines for customer needs
• Performed job-specific training at a fast pace to become proficient at safely running manufacturing tools in multiple areas
• Completed engineering assignments to develop control charts and data collection methods for product quality assurance
• Trained new employees to become certified at running tools safely and meet manufacturing needs
• Assisted in startup of a cleanroom photomask manufacturing environment by helping vendors with tool installations

Lehi, Utah

• Development of Run-to-Run Process Control Model
• Learned process control methodology and its application to semiconductor manufacturing in a limited timeframe
• Applied self-learned concepts and theories from linear algebra to develop and test a new process control theory
• Collaborated with more than ten engineers to successfully accomplish project goals and deadlines
• Reduced tool maintenance time by two-thirds and increased tool throughput by successfully completing project objectives
• Presented final project to upper management and intern team

Colorado State University

• Learning Mentor:
• Facilitate learning in the following course subjects: CBE, Calculus, Physics, Biology, and Chemistry
• Collaborate with other tutors to attend to the learning needs of up to 30 students
• Strategize how to efficiently assist students in resolving questionsStudy-Group Leader:
• Specialize in promoting international students' success in math and science courses
• Cater to individual difficulties in adapting to American education

• Aquatic Fitness Instructor:
• Supervised and instructed physical therapy and aquatic fitness sessions through water-based exercise routinesCustomer Service Representative:
• Managed membership and sports registrations
• Resolved escalated customer disputes
• Mediated internal company conflictsSwim Instructor:
• Coached private lessons