Samuel Baitz Email & Phone Number

St Paul, Minnesota, United States

Minneapolis, Minnesota, United States

As a Quality Assurance Analyst, I was responsible for improving processes, ensuring compliance, and addressing operational challenges in a fast-paced startup environment. I conducted weekly audits to identify discrepancies and maintain adherence to industry standards. One of my key contributions was reshaping our auditing systems and helping to implement new policies that streamlined processes and ensured compliance across the board.I also worked on addressing reported concerns, identifying root causes, and collaborating with teams to resolve issues efficiently. This role allowed me to strengthen my skills in problem-solving, compliance management, and process improvement, all while contributing to a safer and more efficient operational environment. My experience as a Quality Assurance Analyst gave me a strong foundation in quality control and the ability to thrive in dynamic, high-pressure settings while ensuring the highest standards of performance.

Minneapolis, Minnesota, United States

As an Onboarding Supervisor, I was responsible for guiding and supporting up to 65 Certified Peer Recovery Specialists (CPRS) through their initial professional development and ensuring they were equipped to provide high-quality, compliant services. My role involved leading weekly group supervision sessions for 20-30 team members, while also offering individualized supervision to ensure each person had the tools and support necessary to succeed in their role.I managed the entire onboarding process, from orientation to professional milestones, ensuring that each CPRS received the training and guidance needed to meet program and client expectations. This included overseeing compliance with Medicaid billing standards, helping specialists understand documentation requirements, and ensuring their work was aligned with best practices and program standards.In addition to my supervisory responsibilities, I provided ongoing coaching and addressed any concerns or challenges CPRS encountered in their roles. This position required strong organizational skills, the ability to manage large teams, and a commitment to maintaining a supportive and productive work environment. As an Onboarding Supervisor, I gained valuable experience in leadership, compliance, and team development, which helped ensure the success of both the staff and the clients they served.

Minneapolis, Minnesota, United States

As a Team Lead, I was responsible for overseeing multiple Certified Peer Recovery Specialists (CPRS) and managing the daily operations of several Recovery Community Organizations. In this role, I played a key part in building and implementing the Peer Recovery Program at the Salvation Army Adult Rehabilitation Center, ensuring it was sustainable and effective for supporting individuals in their recovery journey.I led a team of CPRS, providing supervision, guidance, and training to ensure high-quality care and compliance with program standards. This included holding weekly group supervision sessions and offering individualized support to each team member. I was also responsible for managing program compliance, overseeing day-to-day operations, and making necessary adjustments to ensure the services delivered were aligned with both client needs and organizational goals.My role as Team Lead gave me the opportunity to strengthen my leadership, program management, and team-building skills, while maintaining a focus on ensuring that both staff and clients received the support they needed for success. It was a rewarding position that allowed me to directly contribute to the effectiveness and growth of our recovery programs.

Minneapolis

As a Peer Recovery Specialist, I had the privilege of directly supporting individuals in their recovery journey, helping them navigate the challenges of addiction and mental health. I worked closely with clients to develop personalized recovery plans, providing them with the resources, tools, and emotional support they needed to succeed.In this role, I provided peer support, drawing from my own experiences in recovery to build trust and foster meaningful connections. I helped clients identify triggers, set goals, and navigate community resources, ensuring they had access to the support services they needed. Additionally, I advocated for clients, working to ensure their needs were met and that they had a voice in their own recovery process.This role allowed me to develop strong communication and advocacy skills, and reinforced my belief in the power of peer-led support to create lasting change. Being a Peer Recovery Specialist was incredibly fulfilling, and it solidified my commitment to helping others achieve sustainable recovery and wellness.

Master'S Degree, Clinical, Counseling And Applied Psychology

Bachelor Of Arts - Ba, History