Samuel C

Samuel C Email and Phone Number

Senior Team Lead - WFM @ Teleperformance
paris, île-de-france, france
Samuel C's Location
Bangalore Urban, Karnataka, India, India
About Samuel C

Having experience for 5+years:-Experienced WFM analyst with a demonstrated history of working in the internet industry. Skilled in Customer Relationship Management (CRM),Workforce management, Resource Management Databases, Forecasting, Scheduling, Planning, Real Time Analysis, Real Time Monitoring

Samuel C's Current Company Details
Teleperformance

Teleperformance

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Senior Team Lead - WFM
paris, île-de-france, france
Website:
teleperformance.com
Employees:
99624
Samuel C Work Experience Details
  • Teleperformance
    Senior Team Lead-Wfm
    Teleperformance Jun 2024 - Present
    Chennai, Tamil Nadu, India
    View
  • Jindalx
    Senior Team Lead - Wfm
    Jindalx Jan 2023 - Jun 2024
    Bengaluru, Karnataka, India
    Leading a Team, WFM Good Knowledge on (Capacity Planning, Forecasting, scheduling, RTA, Reporting and Automation)
    View
  • Omega Healthcare Management Services
    Senior Wfm Resource Management
    Omega Healthcare Management Services Apr 2019 - Jan 2023
    Bengaluru, Karnataka, India
    forcasting and scheduling,Real time monitoring (RTM) Maintaining shrinkage , occupancyMaintaining Daily,Weekly, Monthly ReportsMaintaining real time offline activities as per operation requirement
    View
  • Startek
    Customer Service Representative
    Startek Jan 2017 - Apr 2019
    Bengaluru, Karnataka, India
    worked as a customer care representative , I worked as a team lead support, in outbound we use to do 8 activities, I should consolidate the file and analyze the file before it sent to MIS team
    View

Samuel C Skills

Rtm Scheduling Forecasting Microsoft Excel Rta Occupancy

Samuel C Education Details

  • Sda Matric Higher Secondary School
    Sda Matric Higher Secondary School
    Computer Science

Frequently Asked Questions about Samuel C

What company does Samuel C work for?

Samuel C works for Teleperformance

What is Samuel C's role at the current company?

Samuel C's current role is Senior Team Lead - WFM.

What schools did Samuel C attend?

Samuel C attended Sda Matric Higher Secondary School.

What skills is Samuel C known for?

Samuel C has skills like Rtm, Scheduling, Forecasting, Microsoft Excel, Rta, Occupancy.

Who are Samuel C's colleagues?

Samuel C's colleagues are Marissa Pajudpod, Miriam Andrea Hernandez Luna, Simona Hristova, Wan Mohd Aliff Wan Ibrahim, Ritesh Yadav, Dyllan Kine Shu, Chanira Roberts.

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