Samuel Cuellar Email & Phone Number

Schaumburg, Illinois, United States

Schaumburg, Il

-Conducting second voice calls to student population that needs extra support-Coaching EA’s on effective ways to address and overcome student obstacles -Running weekly ATS meetings with the Enrollment Advisors in the Business Unit they support-Completing at least one training per week on partner/program specific materials -Assisting the Associate Director of Admissions with accurately forecasting starts for the upcoming term-Identifying team/individual needs for additional trainings based on conversions in monthly KPI’s for admissions activity and production metrics-Will ensure that the team is trained and understands enrollment compliance and regulations

Schaumburg, Illinois, United States

-Owning the ongoing development of partner-specific, programmatic interview scripts for the entire call flow process from new-lead until start-Creating updated templates for outreach in emails, text messages and voicemails-Providing teammates with strategic referral generation strategies-Working with faculty members to ensure value prop materials are up-to-date-Becoming a mentor to any new EA who joins the team and assisting with their onboarding plan and continued development-Owning the ongoing development of best practices which can help aid in student preparation from application-to-start-Partnering with Associate Director of Recruitment on weekly call-coaching topics and strategies-Assisting the Associate Director of Recruitment with accurately forecasting starts for the upcoming term-Identifying team/individual needs for additional trainings based on conversions in monthly KPI’s for admissions activity and production metrics-Assists in development and training of the Enrollment Advisors on their team, business unit and globally-May be asked to lead weekly team meetings or ATS meetings based on business unit needs

Schaumburg, Illinois, United States

-Making outbound calls to prospective students, identifying their needs and future goals (warm leads only)-Using a consultative sales approach-Self-managing a pipeline of students at different stages of the application process-Responding to prospective student enquiries through email, chat and various other communication methods to assist the enrolment decision making process-Building strong rapport and relationships with your pipeline of interested students

Downers Grove, Il

-Conduct interviews with prospective students. Evaluate the prospective student's needs, interests and qualifications while providing clear and concise information to help the prospective student make an informed decision to attend or not attend the school.-Consistently achieves the expected goals and objectives of a suite of quantitative and qualitative metrics

Cleveland, Tn

-Meeting a daily quota while providing outstanding customer service-Mulit-tasking to avoid heavy traffic-Troubleshooting phones, devices, and laptops-Daily inventory and floorsets-Marketing from business to business

Chattanooga, Tennessee Area

-Sales/Meeting daily goals and individual quotas-Providing unique customer experience-Floorsets and inventory-Maintaining a high number of UPT (Units per Transaction)-Promoting via phone

Master Of Business Administration (Mba), Business/Commerce, General

Bachelor'S, Business Administration

Activities and Societies: Cross Cultural Trip/Study Abroad in Uruguay and Argentina - 1 of 25 students chosen to go within the department

Internship, International Business

-Visited several businesses in Uruguay and Argentina to compare and contrast different business techniques and strategies. -Took classes.