Samuel Garrett Email & Phone Number

Conifer, Co, Us

Fargo, Nd, Us

Leading the Western region of Ulteig workplaces, overseeing the physical workplace and optimizing operations to support the needs of staff and clients. Manage workplace maintenance schedules, fleet operations, new workplace construction, and emergency responses. Direct workplace operations for 78k sq. ft. of leased commercial real estate with 450+ assigned employees.• Implemented numerous sustainability initiatives, including the successful integration of indoor air quality monitors to ensure optimal work environment, establishing a sustainability working group with director level employees from various departments, producing organizational roadmap to integrate sustainability strategies into core operations.• Enhanced departmental relationships with regional workplaces through attentive and conscientious communication with office champions, leading to exceptional working rapport and shared success.• Calculated budget forecasts and ensured compliance for operating expenses and capital expenditures of more than $2M annually. • Originating member of leadership team for multi-ethnic employee resource group. Part of leadership team for DEI Council.

Promoted to lead the new Nutrition Bar Co-Packing/Automation division, serving CPG companies (e.g., nutrition/protein/energy bars and powered mixes). Directed a Production Manager, Sanitation Manager, and Sanitation Assistant while overseeing co-packing/automation operations in a 17K sq. ft. facility. Provided product and logistical support for 20+ food businesses while managing seven private kitchen tenants and 20+ commissary kitchen tenants.• Spearheaded the transformation from toll manufacturing to co-packing and contract manufacturing, partnering with the President to develop and launch a co-packing division to satisfy the industry need for small-scale, price-competitive contract manufacturing for new and established small food businesses. • Pioneered robust compliance, risk management, and quality assurance programs. Created standard operating procedures (SOPs), optimizing ingredient purchasing, production, packaging, and shipping. Managed related documentation, client management, ingredient tracking, batch testing, and equipment maintenance.• Optimized clients’ transition from handmade to automated production, collaborating to develop, test, and produce recipes.• Achieved Preventative Controls Qualified Individual (PCQI) designation and Good Manufacturing Practice (GMP) certification, passing the Merieux NutriSciences Food Safety Systems Audit. Designed and deployed GMP and Hazard Analysis & Critical Control Points (HACCP) per county, state, and federal Food Safety Modernization Act (FMSA) regulations. • Expanded market reach and pivotal account following successful audit. Fulfilled client’s request for audit/certification, earning a high-volume contract and a marketable certification that drove market expansion. • Elevated client satisfaction, solving issues as President’s lead communications liaison. Resolved production, inventory, product development, logistics, and issues, protecting clients' investment and contract revenue.

Managed a 100+ account book of business comprised of small food companies. Oversaw 34 commissary kitchens in five facilities across the Colorado Front Range, optimizing processes through regular travel and inspections of equipment, food safety practices, operations, and compliance with enterprise protocols.• Reduced risk by pioneering full client life cycle management processes that fostered government relations and compliance. o Drove adherence with local, state, and federal regulations by developing and deploying onboarding procedures that required verification of city and state business and tax licensing and liability insurance regulations, execution of contractual agreements, and training of company standards, including shared-space rules. o Fostered quality assurance and regulatory compliance best practices via audits and inspections. Maintained, updated, and audited client records and performed weekly equipment and food safety inspections, including dry and refrigerated systems. • Reduced incident and client/tenant emergency response times. Organized, categorized, logged, and tracked 200+ keys, creating maps, critical systems, and legends to illustrate which key opened which door.

Nurtured baby (born January 22, 2017).

Denver, Co, Us

Tapped to partner with executive leadership, relocating to corporate headquarters to serve as the primary point of contact for franchisees and company stores, directing training, such as establishing procedures for operations, inventory tracking, and employee training. Addressed all product inquiries and requests regarding products, including technical onboarding and support for the custom-built proprietary point of sales (POS) system and backend support for the inventory management software.• Cultivated a high-performance culture by transforming product training programs and procedures. Pioneered a new enterprise training materials system and evolving standard operating procedures (SOPs) to optimize processes and practices by aligning them with company policies, emerging regulatory compliance requirements, and data-driven insights. o Increased mystery shop scores by 10% by leveraging a robust new product education system to improve customer service. Modernized product training systems, transitioning the company from a paper-based process to a digitized product training system for 200+ products, driving accessible, interactive training across all departments and franchises. • Enhanced quality assurance by leading the Quarterly Mystery Shop Program and contributing thought leadership to Test Kitchens. Analyzed mystery shopping evaluations for 30+ stores, providing recommendations to improve the quality of operations and customer service. Participated in product innovation and development, providing feedback to drive product marketability. • Expedited check-out process, improving sales and customer experience. Partnered with IT to develop and launch a POS system across all 30+ franchises and conducted training as the liaison between IT and franchises.

Denver, Co, Us

Promoted to lead a seven-member team of Sales Associate at a new designated training store, managing a $400K budget while overseeing all operations. Grew annual sales to $400K before promotion to Training Coordinator. • Escalated YoY sales by 25%. Cultivated a customer-centric culture, providing superior service customized to meet client needs and preferences. Wrote articles and blog posts for local print media, websites, and newsletters, highlighting ingredients that matched seasons and holidays. Established relationships with large-scale local and nationwide restaurants.• Elevated brand standards, cultivating a culture of excellence. Led training for franchisees, directing a week of instruction on enterprise operations, software, technology, processes, products, and customer service best practices. • Maximized profitability and efficiency by optimizing cross-functional systems and workforce performance. o Surpassed monthly sales goals by aligning schedules, staffing, and store cleanings to ensure top-quality setting and service.o Reduced costs and risks, streamlining accounting, purchasing, inventory, and product processes and ensuring food safety, including preventing the cross-contamination of products containing common allergens.

Denver, Co, Us

Orchestrated production, customer service, marketing, sales, and quality control (QC) responsibilities, including receiving bulk shipments of spices and spice blends and processing and packaging them adhering to food safety standards.• Increased individual and restaurant sales, customer experience, and satisfaction. Combined taste-testing (pre-COVID), white-glove service, engaging store displays, and visual merchandising to sell, upsell, and cross-sell products.

Longmont, Colorado, Us

• Aided in the underwriting process for various life and disability income insurance policies for dentists and professionals in the medical services industry. • Utilized various software programs to provide detailed life and disability insurance quotes. • Managed and maintained continued communication with various insurance carriers to build mutually beneficial relationships with our vendors.

Master'S Degree, Sustainability Leadership

B.S. In Business Administration, Human Resources

Culinary Arts, Classical French Cuisine

Preventive Controls Qualified Individual (Pcqi), Food Safety

Business Of Sports Program